- Public Consulting Group (Hartford, CT)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Hartford HealthCare (Farmington, CT)
- …responsibility for self-improvement in collaboration with superior. 17. Maintains effective positive customer service , ensuring the needs are met and educating ... staff on the importance of quality customer service . *_Working Relationships:_* *This Job Reports To (Job Title):*Manager AR Follow-up *Job Title(s) of HHC… more