- PennyMac (Carrollton, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience… more
- Michaels (Dfw, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DFW-BURLESON, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DXC Technology (Plano, TX)
- …and automate highly complex middle- and back-office business processes while enhancing customer experience . **Position Summary** The ** Manager - CyberLife** ... Technology Stack** , driving new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our customers… more
- Capital One (Plano, TX)
- …case trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One ... of each line of committed code. As a Product Manager on the Developer Experience team, you'll...proven track record of investing in products to reduce customer support efforts. + Experience in managing… more
- DXC Technology (Plano, TX)
- …business processes middle and back offices- while facilitating customer experience transformation **Role Overview** The Senior Manager , Account Executive - ... Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we...a related field. + Relevant certifications: + Certified Account Manager (CAM) + Certified Strategic Account Manager … more
- Toyota (Plano, TX)
- …what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. ** Manager Treasury Systems and ... Financial Services' Treasury Systems Team is seeking a passionate and highly motivated Manager , Treasury Systems and Processes. In this pivotal role, you will lead… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Hilton (Addison, TX)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Program Manager 3 **Job Code:** MG3-OPS-CPM **Job Level:** Band 11...to achieve high production within tight time deadlines. **Typical Experience ** + Nine plus years of relevant experience… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10...within the local existing Health and Safety guidelines **Typical Experience ** + Eight plus years of experience … more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job Level:** Band 11...within the local existing Health and Safety guidelines **Typical Experience ** + Ten plus years of relevant experience… more
- SAP (Plano, TX)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Intuit (Plano, TX)
- …is pivotal in **elevating our supportability strategy** , **enhancing the end-to-end customer experience ** , and **enabling operational excellence** across a ... developing internal strategies, and delivering results that directly improve the customer experience . **Preferred Attributes** + Background in technical support,… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving ... for, supported, and confident in choosing Apple Roofing. What You'll Do: Customer Contact & Experience : + Respond to new claim assignments within one hour with… more
- Palo Alto Networks (Plano, TX)
- …Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager . You will be responsible for enabling customer success with our ... Delivery team is a high-performance group of engineers supporting business critical customer environments. You will be responsible for the front line support… more
- Intuit (Plano, TX)
- …and/or QuickBooks Online. + Passion for helping people and providing the best customer experience possible and driving net revenue retention and customer ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding...satisfaction. + Extreme ownership of the customer experience ; accountable for customer success. + Bookkeeping… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... optimize customer success strategies. **Qualifications** + 7+ years of experience in customer success leadership, account management, or enterprise client… more
- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues, ... Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis on… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Program Manager 2 **Job Code:** MG2-OPS-CPM **Job Level:** Band 10...within the local existing Health and Safety guidelines **Typical Experience ** + Seven to ten years of relevant … more
- ServiceNow, Inc. (Addison, TX)
- …our purpose to make the world work better for everyone. **Team** The Customer Engagement team partners with executives on our 360-degree approach to customer ... ever. This role will be part of the Strategic Customer Engagement organization and partner closely with field sales,...need someone who has:** + 8+ years of work experience across consulting, executive engagements, or sales, preferably in… more