- Zoom (Providence, RI)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Oracle (Providence, RI)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Providence, RI)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Providence, RI)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Providence, RI)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- PagerDuty (Providence, RI)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- ISC2 (Providence, RI)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Providence, RI)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Providence, RI)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Oracle (Providence, RI)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased ...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
- Cornerstone onDemand (Providence, RI)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention , and success. **In this role you will ** + **Team… more
- Wolters Kluwer (Providence, RI)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Dodge Construction Network (Providence, RI)
- …+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base ** Customer Retention & Product Adoption** + Build ... to identify champions and build advocacy programs that turn customer success into brand success + Lead ... Customer Success and Product teams to translate customer insights into playbooks that improve gross retention… more
- Highmark Health (Providence, RI)
- …services to new and existing accounts. This role is also responsible for account retention and service to our customers across the Markets that we serve. The ... channels. This leader develops overall targets for sales and/or retention and tracks performance against targets. This high-impact role...limited to PA, DE, WV, NY and CA. + Lead the strategic planning sales efforts for the market,… more
- Ford Motor Company (Providence, RI)
- …can be answered through data, driving significant improvements in product development, customer acquisition and retention . + Champion a data-driven culture ... and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights… more
- SHI (Providence, RI)
- …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more
- Bridgestone Americas (Warwick, RI)
- …customer -centric culture + Monitor performance goals for each store including customer count/ retention , unit sales, CFNA (credit card) applications, telephone ... Manager for Bridgestone your primary mission will be to lead the overall operations and compliance of stores within...be their best, so that they deliver the best customer experience, this is an area where you will… more
- Oracle (Providence, RI)
- …America, Cloud Services)** **Position Overview** The **Director of Field CISOs** will lead a high-impact team of customer -facing security executives within the ... to engage both C-suite and technical architects + Demonstrated ability to ** lead teams** while also directly engaging with customers + Familiarity with enterprise… more
- PagerDuty (Providence, RI)
- …Product Manager, Growth** PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization ... PMs on growth practices. **Key Responsibilities:** **Growth Strategy & Experimentation** + Lead the vision, strategy, and execution for AI growth products and… more
- Ryder System (Norton, MA)
- …services, insurance and commercial business to ensure the achievement of sales and retention goals + Plan, organize, direct and provide leadership to achieve the ... short and long term business growth and retention objectives + Ensure the delivery of Ryder's value...tactical marketing initiatives for assigned territory + Develop and lead the execution of processes and sales activities designed… more