- Fidelity TalentSource LLC (Smithfield, RI)
- Job Description: Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled ... but we are here to help!Subsequent months, begin taking customer calls with increasing complexity over time to develop...this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized… more
- Lumen (Providence, RI)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Providence, RI)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- MetLife (Providence, RI)
- Job Title Customer Care Advocate Job Location Warwick, RI. Virtual role with in-person training. New Hires must live within a commutable distance of Warwick, RI. ... The Opportunity We are actively hiring Customer Service Representatives for our Long-Term Care product line...putting customers at the heart of all you do. Success in this role requires problem solving and putting… more
- Sharecare, Inc. (Providence, RI)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Clinical Advocate supports the implementation and delivery of Sharecare's Advocacy program by ... do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty Care… more
- Teradata (Providence, RI)
- …and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success ... enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial...candidate must possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- Verint Systems, Inc. (Providence, RI)
- …growth opportunities. Learn more at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Confluent (Providence, RI)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Providence, RI)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Providence, RI)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... + Coordinate the engagement of other Confluent resources (eg Customer + Operations, Customer Success ,...strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent.… more
- Norstella (Providence, RI)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Sep 9, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... decision-making along the entire drug development journey. **The Role** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- Rocket Software (Providence, RI)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- CVS Health (Woonsocket, RI)
- …mental, social/emotional well-being. We are looking for passionate, innovative, customer -centric thinkers who are comfortable using data, technology, critical ... Senior Manager of Member Growth Analytics with strong SQL skills to join our Customer Insights and Analytics team. In this role, you will be responsible for… more
- Teradata (Providence, RI)
- …in major customer organizations within USA top accounts. + Demonstrated success in developing and managing a large account relationship. + Demonstrated ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. To increase… more
- CVS Health (Woonsocket, RI)
- …and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, ... patient, and customer experiences as we have a unique focus on...Maintain strong understanding of CVS Brand and business and advocate for work that drives results. + Demonstrate behaviors… more
- Highmark Health (Providence, RI)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- HealthEdge Software Inc (Providence, RI)
- …work effectively with cross-functional teams, including product managers, engineers, customer success , implementation, commercialization, sales, and marketing ... our productdesignteam atHealthEdge. We empower our product teams to solve hard problems- customer problems and business problems-in ways that our customers love and… more
- Confluent (Providence, RI)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Concentrix (Providence, RI)
- …other technology and product groups, network, engineering, design, marketing, sales, and customer success , to define and deliver innovative and secure, scalable ... the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning… more
- CVS Health (Woonsocket, RI)
- …and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, ... patient, and customer experiences as we have a unique focus on...to understand priorities and how to effectively articulate and advocate for the best approach with cross functional teams… more