- Citizens (Johnston, RI)
- …Role is not relocation eligible. Citizens is seeking a Commercial Banking Digital Channel Strategy & Change Manager, within our Commercial Digital ... business and private banking clients. The candidate: As a Digital Channel strategy and delivery...and technical problems and solutions. + Leverage design and change management tools and resources available, to drive journeys,… more
- Marriott (Providence, RI)
- …and oversees the automation strategy , test creation and execution for our Web channel . This role will work closely with other managers within Digital Quality ... Owners, QA disciplines and IT to ensure synergy between Digital and dependent channel teams in the...ACTIVITIES** **Maintaining Goals** + Enhance Lead and Champion the Digital QA automation strategy and vision across… more
- PPL Corporation (Providence, RI)
- …and customer business and technology stakeholders to define and lead a comprehensive strategy for digital customer experiences. Have an understanding who the ... and usability 4. Create and design multi and omni channel capabilities to drive digital adoption. Leverage...and technology stakeholders to define and lead a comprehensive strategy for digital customer experiences. Have an… more
- CVS Health (Woonsocket, RI)
- …with customers and are looking for an experienced CRM professional to help lead this change . The Lead Director of CRM Strategy owns the contact strategy ... environment. At CVS Health, our retail business is a critical part of our strategy as the primary customer-facing piece of our portfolio. Our CRM channels and… more
- Humana (Providence, RI)
- … Strategy Development:** Define and implement the omnichannel experience strategy , integrating customer touchpoints across digital , mobile, call center, ... customer-facing platforms to ensure personalized, relevant communication. + **Web & Cross- Channel Integration:** Influence and execute product strategy to… more
- Iron Mountain (Providence, RI)
- …route-to-revenue strategy and implementation** + **Create and execute the unified channel strategy to ensure that indirect business reaches its full ... who will support Iron Mountain's leaders and staff, adjust and lead towards the company strategy . A true change agent, the SVP will embody the sort of infectious… more
- Bank of America (Lincoln, RI)
- …and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (ie Retail, ... Business). Provides support to senior team leader and partners with product(s) and channel (s) teams to drive execution and integrate delivery to ensure the customer… more
- Veralto (Providence, RI)
- …focused on customer brand awareness, acquisition and growth, including strategy development, execution and optimization across channels: paid advertising, organic ... strategies reach, engage, and retain the right audiences. + **Lead Multi- Channel Marketing Strategies** : Oversee the development of data-driven, multi- channel… more
- Ford Motor Company (Providence, RI)
- …an API-first perspective and establishing best-practices. + Ability to understand high-level digital channel requirements, translate them into system and process ... of something bigger than ourselves. Are you ready to change the way the world moves? Enterprise Technology plays...leading a passionate group of Engineers on the API Strategy for Ford Credit for its Digital … more