- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Wayfair (Boston, MA)
- …a fast-paced environment. We are looking for a talented Environmental Health & Safety Specialist to join our Global Safety and Security Team. This is an incredible ... to join a rapidly growing eCommerce company and to help innovate, improve, and execute on Safety and Security...awaits you at Wayfair! A successful Safety & Security Specialist candidate will have experience in one or more… more
- State of Massachusetts (Boston, MA)
- …IT/helpdesk support experience is preferred * General knowledge of ticketing system and help desk practices. * Intermediate level knowledge of CRM environments. ... our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist *(Program Coordinator I) position assists the DOL in supporting the… more
- Serco (Middletown, RI)
- …our team supporting the MILSATCOM SubHDR IDIQ program as a **Technical Writer/CM Specialist ** . This position plays a critical role in ensuring accurate technical ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Middletown, RI)
- …the Navy - Serco has a great opportunity for you! This Cybersecurity Specialist position will be on a dynamic team responsible for engineering support, maintenance ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- MAPFRE Insurance (Webster, MA)
- …curve with continuous learning in cloud technologies and monitoring tools. + Partner with IT Help Desk , system admins, and business units to meet SLAs and plan ... employer._ **Nearest Major Market:** Worcester **Job Segment:** Data Center, Help Desk , Information Technology, Recruiting, Computer Science, Technology,… more
- Center For Health Information And Analysis (Boston, MA)
- …+ 5+ years of experience supporting Microsoft Operating Systems, preferably in a service desk environment with a help desk ticketing system. + Possesses ... Unit 6: Customer Service & End User Support Level II; Deskside Support Specialist Salary is commensurate with experience Salary Range: Level 2 $77,290.20 -… more
- Deloitte (Boston, MA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards + As a ... face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and… more
- Deloitte (Boston, MA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more
- AccentCare, Inc. (Fall River, MA)
- …Teams, OneDrive, and secure remote access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3 teams and field services to ensure ... the community of care we're building together. Be the Best End User Field Support Specialist You Can Be If you meet these qualifications, we would love to meet you:… more
- South Middlesex Opportunity Council (Framingham, MA)
- …caseloads vary, the Stabilization Case Manager may work as a Housing Search Specialist as determined by Division Director. Why Work for SMOC? + Paid Time ... determine supports and services needed by the family to help them remain housed after leaving shelter. + Establish...operate a computer and complete extensive paperwork. Working Conditions: Desk space is provided in an office setting. Some… more