- ACSC Management Services Inc (Providence, RI)
- Claims Team Manager - Auto ER Job Summary This management position serves as an instrumental component of the day to day activities within the claims unit. Primary ... to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices. Job Duties Review claim files regularly for… more
- Panera Bread (PR Management Corp) (Webster, MA)
- Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working cafe professionals. ... out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview!… more
- TJ Maxx (Seekonk, MA)
- …store layout and efficiency. About You: Minimum of 2 years of retail leadership experience as an Assistant or Store Manager . Demonstrated ability to lead, ... leading off-price retailer. Job Description: We're looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment.… more
- Sunrise Senior Living (Norwood, MA)
- …to be a part of. Job ID 2025-234802 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by ... appropriately document and report to supervisor. Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Providence, RI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- CVS Health (Woonsocket, RI)
- …. Reduce call center volume . Advance competitive positioning **Position Summary** As the Customer Experience Strategy Manager , you will play a critical role ... within Caremark Member Operations (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across the enterprise to improve the… more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lumen (Providence, RI)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Providence, RI)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Anytime Fitness (Holliston, MA)
- …with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and drinks. Their ... running as efficiently and effectively as possible. The ideal candidate has experience with restaurant opening/closing processes and has worked in a restaurant… more
- Capital One (Providence, RI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Blackstone, MA)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Providence, RI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Providence, RI)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- PulteGroup (Westborough, MA)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred… more
- J&J Family of Companies (Raynham, MA)
- …Provide comprehensive support throughout the entire order journey, ensuring a seamless customer experience for both our internal and external customers + ... & Johnson is currently recruiting for a Digital, Robotics, and Enabling Technologies Customer Operations & Execution Manager preferrable based out of Raynham, MA… more
- ISC2 (Providence, RI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- TD Bank (Boston, MA)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... Business:** Governance & Control **Job Description:** The Controls Group Manager - Retail Operations/US Customer Assistance is...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing ... processes. + Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Preferred Experience , Skills, and Education + Bachelor's… more
