- Citizens (North Smithfield, RI)
- …solve and provide solutions to customer issues Customer-centric to deliver exceptional service Comfortable with using digital technology to support the delivery ... step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience 1 year of experience processing… more
- Citizens (Barrington, RI)
- …High School degree or GED required 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals Ability to effectively ... and phone interactions Demonstrated skills in using digital technology to support the delivery of business goals Aptitude to problem solve and provide solutions to… more
- Prime Therapeutics (Providence, RI)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager (Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member… more
- Sumitomo Pharma (Providence, RI)
- …currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an ... conference rooms equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging trends in incidents. + Identify… more
- Cognizant (Providence, RI)
- …apply in order to be considered. We look forward to reviewing your application! The Service delivery coordinator will assist the Support Delivery Manager ... impact key performance indicators. This role will report directly to a Support Delivery Manager at Microsoft. **Main Responsibilities:** * Track, monitor, review… more
- NTT America, Inc. (Providence, RI)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for improvement. + Ensure compliance with regulatory… more
- Diversified (Boston, MA)
- …between the client and Diversified. Working closely with our onsite team and our Service Delivery Manager you will hold multiple responsibilities, similar to ... Support Technician reports internally to client audio visual managers and Diversified's Service Delivery Manager . What do we require from you? + Familiarity… more
- Carrier (Canton, MA)
- …work to achieve labor utilization goals. Identify and escalate labor needs to area service manager . + Improve account delivery efficiency by embracing ... POC revenue for assigned accounts monthly. Communicate with area service manager and operations manager ...advanced tools that ensure value delivery while driving cost out of the business to… more
- Ensono (Providence, RI)
- …operational excellence Key Areas of Focus for this Role + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Sensata Technologies, Inc. (Attleboro, MA)
- …is based in our Attleboro, MA office headquarters and will report to the Global Service Delivery Manager . - # General Responsibilities: + Provide high-level, ... While the primary focus will be on supporting executives with tailored, high-touch service , this role also requires flexibility to assist the broader IT organization… more
- Deloitte (Boston, MA)
- As a Delivery Manager , you will lead the end-to-end delivery of projects, ensuring effective outcomes and significant business impact through strategic ... Your leadership will be pivotal in managing cross-functional teams, optimizing delivery processes, and fostering a customer-centric approach. You will drive… more
- Oracle (Providence, RI)
- …Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery , ... with security and audit requirements on a global scale. **Responsibilities** _Hardware Delivery & Lifecycle Management_ + Lead the end-to-end delivery ,… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... and industries. Key job responsibilities As an experienced technology program/project manager , you will be responsible for: * Leading and managing complex… more
- Oracle (Providence, RI)
- …this role, you will drive the product vision and roadmap for new service offerings addressing advanced content delivery scenarios, including integration with ... strategy, and roadmap for the next generation of content delivery and CDN integration services. . Conduct market research...Conduct market research and competitive analysis in the media delivery and CDN space to assess trends and identify… more
- Citizens (Johnston, RI)
- Description As a Credit Card Delivery leader, you will manage a team focused on executing initiatives that improve acquisitions, increase customer engagement, and ... Manage and develop a team of professionals responsible for credit card delivery projects and system enhancements. + Project Delivery : Oversee end-to-end… more
- EMCOR Group (Norwood, MA)
- …help improve efficiency and enhance client operations. **Job Summary** **Job Title: Service Manager ** **Classification: Exempt** ** Manager : VP Service ... and reliability. Position Overview Gaston Electrical is looking for a Service Manager who is responsible for leadership and oversight for the day-to-day… more
- ThermoFisher Scientific (West Greenwich, RI)
- …together with required technical skills.** + **Refinement and continuous improvement of service delivery infrastructure** + ** Service revenues and costs ... **Represent TFS at customer meetings in your region.** + **Be responsible for the service delivery portion of TFS's system lifecycle to our customers** +… more
- Eversource Energy (Westwood, MA)
- …module implementations\. + Evaluate and implement automation opportunities to improve IT service delivery utilizing an Agile methodology\. **Leadership & Core ... training, or other business needs\) or should the policy change\._ Manager , IT Service Management Office \(SMO\) & ServiceNow Platform **Position Summary:** The … more
- Hologic (Boston, MA)
- District Service Manager - Northeast Marlborough, MA, United States Boston, MA, United States Portsmouth, NH, United States The District Service Manager ... Hampshire, Vermont, and Massachusetts. This role ensures the highest standards of service delivery for medical device products, driving customer satisfaction,… more
- Deloitte (Boston, MA)
- ServiceNow Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and ... service owners (HR, IT, Customer, Field Service ,...on 1/31/2026 Work you will do As a ServiceNow Manager , you'll guide both functional and technical teams through… more
