- V2X (Springfield, VA)
- … Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management ( ITSM ). + Familiarity with logistical ... across the Enterprise. + Key Responsibilities + Develops and implements organizational IT asset management policy, procedures, and best practices across all… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... performance assessment, support services, and overall quality assurance of government IT contracts. + Advise on assessment, technical management , update,… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... legacy and emerging tools and platforms for all aspects IT asset and portfolio management . + Support preparation and execution of standard operating procedures… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... models to support strategic initiatives, project management , and knowledge management within client's IT organization. + Provide strategic communications for… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- V2X (Springfield, VA)
- … Service Improvement. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....etc. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- V2X (Springfield, VA)
- … IT enterprise. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....Improvement. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... to applications of data and AI. + Support coordination, management , and development of IT systems used for retaining data in multiple operating environments… more
- CACI International (Springfield, VA)
- …+ Excellent organizational skills + Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems ITIL Service ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations + Leverages Enterprise Management tools and analytics to… more
- CACI International (Springfield, VA)
- …environment + Excellent organizational skills + Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems + ITIL 4 ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations + Leverages Enterprise Management tools and analytics to… more
- V2X (Springfield, VA)
- …, Mid-Server, Integrations, LDAP, Flow Designer, and SSO. + Shall possess a strong understanding of IT Service Management ( ITSM ) and common service ... workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Incident, Problem,… more
- Leidos (Springfield, VA)
- …be maintained with minimal training. + Working knowledge of Service Now or similar IT Service Management ( ITSM ) products. + Superior verbal and ... infrastructure. + Provide day-to-day Operations and Maintenance (O&M) support for all incident management events and outages. + Collaborate with IT staff on… more
- V2X (Springfield, VA)
- …performance metrics or Service Level Agreements (SLAs). + Understanding of ServiceNow's ITSM tools and asset management modules (eg, CMDB, ITAM, HAM, SAM). + ... for Change (RFC) and analyzing change requests submitted by IT counterparts. + Maintaining compliance with service ...Familiarity with the project management framework, IT governance, agile methodology, software… more
- SANS Institute (Fredericksburg, VA)
- …and AD&D Paid Time Off Company Paid Holidays Volunteer Paid Time Off Department IT - Tech Services, Service Desk Employment Type US Employee | Full-Time ... pragmatic approach (People). **Summary of Position** The primary focus of the Service Desk Support Technician is to provide professional support for employees and… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite. + 8 years of experience supporting ... provide technical insight in designing and supporting ServiceNow while aligning to service management best practices. + Strong understanding of CMDB, including… more
- General Dynamics Information Technology (Quantico, VA)
- …but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, ... into opportunity as a **ServiceNow Administrator** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. Our work depends… more
- Leidos (Lorton, VA)
- …IT services, including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and ... V program in Lorton, VA. ESA V is an IT applications and infrastructure services program supporting several customers...Red Hat Enterprise Linux 8 and later, BigFix patch management , Active Directory, Active Directory Certificate Services (AD CS),… more
- Chenega Corporation (Springfield, VA)
- …Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject ... for ServiceNow. + Comprehensive understanding of ServiceNow Discovery and Configuration Management Database (CMDB) best practices. + Maintain updated knowledge of… more