- Warner Bros. Discovery (New York, NY)
- …in AI/ML & Automation Initiatives, you will be critical in shaping our customer experience strategy. Your primary focus will be to identify, leverage, ... here you can thrive. **Your New Role** As the Product Manager for CX Data & Insights,...Bachelor's degree in a relevant field or equivalent work experience in customer experience and… more
- Amazon (New York, NY)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...operational safety, reliability, and performance issues across the MSP CX product suite * Partner with leaders… more
- Amazon (New York, NY)
- Description Customer Experience ( CX ) is looking for an experienced, data-driven Digital Marketing Manager to join the AWS CX Digital Marketing team. The ... Collaborate with stakeholders across various web, marketing, engineering, UX, product management, and business teams to identify and drive...that achieve business goals and raise the bar for customer experience with each launch. * Work… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... Description Have you ever ordered a product from Amazon and wondered how the package...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Amazon (New York, NY)
- …opportunity to develop a new customer -centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team ... many global partners Key job responsibilities * Defining a CX vision for the shopping experience in...Bachelor's degree - 5+ years of end to end product delivery experience - Well developed analytical… more
- Amazon (New York, NY)
- …skills and experience setting up experiments and analyzing results - Experience owning customer -facing product roadmap strategy, quantifying and ... this job is for you. This is a unique product opportunity to develop a new customer -centric...many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in… more
- Amazon (New York, NY)
- …optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer -centric roadmap. Today, most ... many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in...Bachelor's degree - 5+ years of end to end product delivery experience - Experience … more
- Amazon (Edison, NJ)
- …and achieving ramp up targets. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the...improve delivery performance of MSP's existing and next generation product portfolio. In this role, the MSP CX… more
- Amazon (New York, NY)
- …global, highly visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Manager, TPM, ... closely across multiple leadership teams such as the MSP Product team, ACES, RME, Operations, and our partners from...Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer… more
- Amazon (New York, NY)
- …for a motivated, entrepreneurial, high-judgement and customer obsessed Principal Technical Product Manager to evolve the shopping experience on Amazon. In ... tradeoffs or inventing around constraints * Redefine the advertising customer experience across pages within Amazon Stores...important charter. Basic Qualifications - 7+ years of technical product or program management experience - 7+… more
- Amazon (New York, NY)
- …will play a leadership role driving change across key elements of Search including Customer Experience , Search Relevance and Offers Experience for Grocery. ... Managers who share our passion for continuously improving the customer experience , who are motivated by challenging...About the team You'll be part of the Grocery CX Product & Design leadership team. This… more
- Amazon (New York, NY)
- …Vision, PRFAQS, and BRD docs. - Own end-to-end product lifecycle including customer engagement, PR/FAQ, product requirements, CX design, security and ... large, important product initiatives. Define the long-term product strategy and vision to meet emerging customer...Bachelor's degree - 11+ years of end to end product delivery experience - Experience … more
- Amazon (Newark, NJ)
- …of experience in product marketing and business strategy, with experience in defining and driving new customer -centric products and features toward ... Qualifications - Demonstrated understanding of insights development, messaging strategy, customer experience and persuasive marketing techniques in driving… more
- Amazon (New York, NY)
- …and make data-driven decisions, and the ability to drive significant impact to the customer experience and the business. Over your career, you will be exposed ... serve. Specific projects may include reducing the financial and CX impact of liquidated inventory and customer ...5+ years of product or program management, product marketing, business development or technology experience … more
- Amazon (New York, NY)
- …serves as the voice of the associate as we advocate for a bar-raising CX through improved product experiences and streamlined tooling. A successful candidate ... Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or… more
- Amazon (New York, NY)
- …. Catalog is foundational to Amazon retail, acting as the basis for both the customer and fulfillment shopper CX . In this role you will work closely with ... programs that require your strategic direction, diving deep with customer data, and cross-team communication to deliver results for...concept to launch. Basic Qualifications - 3+ years of product management experience - Experience … more
- Amazon (New York, NY)
- …and definition - Experience with feature delivery and tradeoffs of a product - Experience managing technical products or online services - Experience ... vision and technical requirement documents, define use cases and CX , and partner cross-functionally to execute - Be a...discussions around technology decisions and strategy related to a product - Experience in representing and advocating… more
- Manulife (New York, NY)
- …for Manulife IM's institutional business in North America and global product initiatives and includes the development and execution of strategic, multi-stakeholder ... communications. + Partner with global digital, social, editorial and CX teams, to develop and execute marketing campaigns designed...Own It, Get It Done Together, Share Your Humanity, Customer Obsession and Do the Right Thing, and set… more