• Workforce Management Supervisor

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …+ Bachelor's degree + Expert knowledge of call center technology, including call routing, workforce management , and call center telephony required. + 5+ years of ... + 2+ years of business experience as a manager/supervisor. + Experience with Workforce WFM technology platforms, processes and systems, and tools is required… more
    Interstate Waste Services, Inc. (12/06/24)
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  • IT Resource Management Lead-Vice President

    SMBC (White Plains, NY)
    …IT organization. **Role Objectives** * Assist with sustaining common workforce management tasks (reporting, identifying trends, mastering the WFM tools and ... Business Management , and will be responsible for aligning IT Workforce Management with ITIL (Information Technology Infrastructure Library) practices,… more
    SMBC (12/18/24)
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  • Field Resource Coordinator

    DISH Network (Roseland, NJ)
    …and time-critical environment + Have the drive to learn and master DISH's workforce management ( WFM ) and customer relationship management ... purchase program, and tuition reimbursement **Primarily responsible for:** + Communicating in real time with In-Home Service Professionals about any issues and the… more
    DISH Network (12/14/24)
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