- Randstad US (New York, NY)
- …primary tech stack: Okta, Google Workspace, Slack, Zoom, Dropbox, Atlassian (especially Jira Service Desk & Confluence) + Other applications in our tech stack ... help desk / it support analyst . +...help desk / it support analyst . + new york , new york (remote)...time. About the Role As a member of the IT Operations team, the IT Support Engineer… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- Robert Half Technology (New York, NY)
- …basis. This onsite role requires a detail oriented with over 3 years of experience in IT Service Desk or user support. The ideal candidate will have a ... Overview: We are seeking a dedicated and experienced Help Desk Analyst to join our team on...malfunctions and suggest improvements. Requirements Required Skills and Experience: IT Service Desk /User Support: 3+… more
- Robert Half Technology (New York, NY)
- Description We are looking for a proficient Help Desk Analyst III to join our team in New York, New York. The successful candidate will play a crucial role in ... our IT department, providing both remote and in-person troubleshooting for...work independently and in a team * Proven customer service skills * Ability to multi-task and manage time… more
- Insight Global (Bayonne, NJ)
- Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in Bayonne, NJ! The Service Desk Administrator is an ... IT Operations to close the incident. The Service Desk Administrator is expected to collaborate...analysis for any severity two or 3-level incidents. Customer service and support of all Analyst and… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... SOC Analyst ( IT Sr Associate 1) -...full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- Mitsubishi Chemical Group (Jersey City, NJ)
- …years of IT experience which included experience as a Support Analyst , Team Lead, or similar and which included system administrator responsibilities. + ... and creating hope for all facing illness. The Support Analyst (System Administration) works as part of a small,...(System Administration) works as part of a small, dynamic IT team. The incumbent will provide system administration duties… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... for independent action, judgement and decision making, the Senior Business Analyst is responsible for the assessment and implementation of complex information… more
- City of New York (New York, NY)
- …growth. Your Team: Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology ... and Information Security. Your Impact: As a Senior Business Analyst in HPD Tech, reporting to the Product Executive...ID# 000000 City Employees: Apply through the Employee Self Service portal (ESS) at www.nyc.gov/ess. Search for JOB ID#… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: + Provide support ... quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and… more
- City of New York (New York, NY)
- …Help Desk is the single point of contact for all Information Technology ( IT ) service requests and incidents. It provides first level technical support to all ... you're not just working for one agency, but in service of them all. It's an opportunity to provide...by providing the highest level of technical support. Help Desk works on all the Cyber Security related Patch… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... Specialist (Software) I, to function as a Project Leader/QA Analyst , who will: - Create, maintain test plans as...Utilize the knowledge acquired from the continuous learning of IT technologies and products being implemented by ITS and… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …diseases and immune disorders. **Summary** This role works closely across regional DSI IT teams and is responsible for the ongoing production support of Commercial ... and R&D IT systems and applications. The individual in this role...Transfer, Business Intelligence, dashboards, and database environments. + Manage service providers activities to identify availability issues with outsourced… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …administration and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new ... Rep Triggered E-mails, etc. They'll also collaborate closely with internal IT stakeholders and various external vendors to deliver solutions. **Responsibilities** -… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. OR MUST BE ... and using appropriate tools. - Assist with periodic security risk assessments, IT security audits, and management reporting. Help Build, maintain, and enforce… more
- S&P Global (New York, NY)
- …- email, chat, voice video, conferencing etc * Previous experience within a Technical Service Desk /Desktop role in a Customer Service environment Good to ... Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of...have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM… more
- Robert Half Technology (New York, NY)
- …expected * Proficiency in MS Office 365 is a must * Proven experience in a Help Desk Analyst role or similar IT support role * Strong problem-solving skills, ... We are offering an exciting opportunity for a Help Desk Analyst in the heart of New...our team, you will be instrumental in managing incoming service tickets, maintaining IT integrity across our… more
- The Cigna Group (Morris Plains, NJ)
- …priorities and objectives. + Coordinating interfaces between Problem Management and other IT Service Management (ITSM) processes + Ensuring data accuracy and ... **Description** The Problem Management Problem Analyst is accountable for driving availability by being...ITIL experience (Foundations Certification preferred) + Exposure to several Service Desk support models + 2-3 years… more