- The Falcon Group (Jersey City, NJ)
- …with 170+ experts, we have made it our mission to deliver exceptional customer service to our diverse client base (multifamily, industrial, commercial, and retail ... growth. The Role Job Summary Immediate opening for a Director of Civil Engineering in our Jersey City/Warren, NJ...a four-year college or university in Civil Engineering. Work Experience Seven years' experience required in Civil… more
- Sunbelt Rentals, Inc. (Edison, NJ)
- …coaching, mentorship, and to drive profitable revenue growth, by improving the overall customer experience . This position will need to communicate and promote ... sales standard* Reports to Regional Manager - Directed by Director of Sales - Executing vision and strategy of...branch level leadership and sellers* Create and promote uniform customer experience and sales capabilities across all… more
- TUMI (Edison, NJ)
- …TUMI's full funnel digital marketing campaigns, with a passion for new customer acquisition, traffic & conversion driving strategies to TUMI.COM, with a focus ... as well as expertise on overall site trends. This individual should have experience working within the SFCC platform. The Manager of eCommerce reports into the… more
- MTK Resources Corp (New York, NY)
- …individuals from diverse backgrounds. This position will report to the Executive Director of Financial Aid Essential Functions: Manage and respond to inquiries from ... and continuing students in the financial aid process. Assist the Executive Director of Financial Aid with internal and external financial aid reporting. Coordinate… more
- Sunbelt Rentals, Inc. (Totowa, NJ)
- Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we ... Home Construction, Schools, Correctional Facilities, or College Campuses. Education or experience that prepares you for success:B2B direct sales AND/OR project… more
- Genmab (Kendall Park, NJ)
- …for pharma. Has solid understanding, hands on preferable of latest digital marketing, customer engagement and customer experience Technologies like Google ... capabilities Genmab IT & Digital has adopted a highly customer centric, product oriented operating model in building and...commercialization team to build and manage top notch digital experience for Genmab patients and customers. Genmab is looking… more
- Merck (Rahway, NJ)
- … and ensure that customers are at the center of every business decision. Associate Director , Customer Experience Management Strategist will report to the ... **Job Description** The Customer Experience Management team drives impactful...Director of Customer Experience Management within the US Market....Director of Customer Experience Management within the US Market. This role will… more
- Walmart (New York, NY)
- Position Summary What you'll do Director of Customer Experience , Walmart Local Marketplace Job Description Summary The Walmart Local Marketplace team is ... for a customer -obsessed, leadership team member to define and optimize the customer experience pre and post transaction. In this role you will own the … more
- Robert Half Finance & Accounting (New York, NY)
- Description Robert Half is currently recruiting a director of customer success for a client of ours in the transportation industry. This individual will craft ... + A bachelor's degree is required + A minimum of 5 years experience managing a customer service team is required + Demonstrated CRM proficiency + Industry … more
- Northwell Health (New York, NY)
- …and evaluates the development and sustainment of patient, family and customer experience programs and initiatives. Collaborates with leadership team(s) ... to create the local patient and customer experience strategy utilizing core concepts of Patient Experience . Job Responsibility + Leads and role models… more
- Pixalate, Inc. (New York, NY)
- Customer Success Manager Employment Type: Full-Time Location: NY, NY Minimum Experience : Director Level Salary: $100k annual + variable comp Pixalate is an ... and Singapore. ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our...(or equivalent experience ) + 2-3 years of experience in client-facing Customer Success, Technical Account… more
- Wolters Kluwer (New York, NY)
- …solutions is preferred. Working within a supportive team and closely with the Director of Customer Experience /Service, the candidate will take full ... our internal and external customers. https://www.wolterskluwer.com/en/health **Essential Duties** + Align customer experience standards of excellence to the WK… more
- Wolters Kluwer (New York, NY)
- …-facing products & services and for internal business capabilities needed to deliver the customer experience . As the ** Director of Product Management,** you ... track progress. + Define product offerings, including scope of products and customer -facing SLAs. + Understand financial and operational performance of products; set… more
- New Jersey Institute of Technology (Newark, NJ)
- Title: Director - Student Services and Customer Relations Department: Student Financial Aid Services Reports To: Exec Dir Student Fin Aid Srvcs Position Type: ... Staff Position Summary: The Director - Student Services and Customer Relations...and a thorough understanding of related regulations. - Demonstrated experience providing positive and proactive approaches in identifying problems,… more
- Capital One (New York, NY)
- …from hardship, to coping and eventually thriving. Your focus will be on the customer experience for people whose accounts are in collections and subsequently, ... (22114), United States of America, New York, New York Director , Design, Card Customer Resiliency The Design...a more durable financial future. Our ideal candidate has experience with the full design lifecycle, from design research… more
- Sedgwick (Newark, NJ)
- …to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Director - Customer Insights **PRIMARY PURPOSE OF THE ROLE:** Identifies ... related experience , to include five (5) years of Voice of Customer and NPS experience , or equivalent combination of education and experience required. … more
- Mastercard (New York, NY)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Director , Strategic Partnerships and Customer Success, Open Banking Who ... and Customer Success roles with demonstrated results. Client management experience ; substantial experience in business development and solution-based sales.… more
- JPMorgan Chase (New York, NY)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a Customer Success Director on the Data and...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Dow Jones (New York, NY)
- **Job Description:** Job Title: Customer Success Director , Enterprise Subscriptions Job Summary: We are seeking an experienced Customer Success Director ... client relationships, growing revenue and subscriptions volume, and ensuring the post-sale experience meets the objectives of the client and Dow Jones. The ideal… more
- Persado (New York, NY)
- …In's Best Places To Work in 2021 & 2022. What We Are Looking For: As a Director , Customer Success, you will be responsible for leading a team to partner with ... is dependent on a variety of factors including relevant experience , geographic location, business needs, and market demand). Who...opportunities. What You Will Work On: + Lead a customer success account team, where the primary goal is… more
