- Robert Half Technology (Berkeley Heights, NJ)
- Description We are seeking a Desktop Support Analyst based in Woodbridge, New Jersey. This role focuses on offering technical support to computers both remotely and ... hardware support for Desktop/Laptop, Mobile Device. * Utilize ServiceNow, ITSM , or other major ticketing system experience. * Communicate...of 5 years of experience in a Desktop Support Analyst role or similar IT support role * Proficiency… more
- MUFG (Jersey City, NJ)
- …program management. Extensive knowledge of IT Operations with a focus on ITSM (Incident, Change and Problem Management). Deep understanding of Application Operations ... with the ability to influence and drive change + Full understanding of ITSM principles and implementing best practices + Experience in ensuring a consistent process… more
- Robert Half Technology (Berkeley Heights, NJ)
- Description Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work ... in writing * General Hardware Support (Desktop/Laptop, Mobile Device) * ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications… more
- Capgemini (New York, NY)
- …ITIL Service Strategy and/or Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six Sigma and/or Agile/Scrum + ... structuring deals to differentiate from the competition . Works with Deal Analyst to set up commercial modeling tools and create pricing structure; communicates… more