- Amazon (New York, NY)
- … program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing ... a robust and cohesive VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive proactive actions… more
- Amazon (New York, NY)
- …AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program responsibilities for ... development team(s) that would be affected, and the product manager for that area, if one exists to simplify...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (New York, NY)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (New York, NY)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Edison, NJ)
- …Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, you will take a lead role in ... unique role and privilege to work backwards from our customer needs and represent their voice through...with high quality. The team, comprised of Technical Infrastructure Program Managers (TIPMs), engages in product design reviews early… more
- Fiserv (Berkeley Heights, NJ)
- …needed to ensure continued and successful management of the fleet. The Sr. Program Manager serves as the primary customer contact for all ATM program ... a difference at Fiserv. **Job Title** Sr Managed Services Program Manager **What does a successful Sr...you will do:** + Primary point of contact for customer & voice of the organization representing… more
- Amazon (New York, NY)
- Description GOEX is looking for a Senior Program Manager with a demonstrated passion for building innovative new mechanisms that support our global mission to ... become Earth's Best Employer. As a Senior Program Manager on the GOEX PMO team,...inform direction of the business. - Empathy for the Voice of the Associate and Managers: Develop a keen… more
- Amazon (New York, NY)
- …we would love to talk to you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Global Financial Services team to ... acceleration frameworks effectively. * You will serve as the customer 's cloud journey coach and be the voice...teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- CVS Health (New York, NY)
- …together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility ... that deliver business results, and will act as a voice of the customer champion for CVS...creation, results reporting, and presentation building 4. Supporting CX Program , including (but not limited to): managing communication and… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …in the world including The Boeing Company, Lockheed Martin, NASA & Northrop Grumman. Program Manager (PAS) Overview: Program Manager leads multiple ... primary point of contact for customers for these phases. Program Managers perform project planning, progress measurement, scope control,...inputs. Scrubbing proposal Bases of Estimate. + Be the voice of the customer within Marotta with… more
- Amazon (New York, NY)
- Description We are seeking a Sr. Customer Solutions Manager (CSM) to join our global Healthcare & Life Sciences Industry team. In this highly visible role, the ... ideas, tools and mechanisms *You will serve as the customer 's cloud journey coach and be the voice...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience… more
- Amazon (New York, NY)
- …assessments and ensures products are compliant with industry standards. A Senior Technical Program Manager is expected to seek out and clearly communicate ... supported by security risk management services, as well as technology/industry trends and the voice of the customer . You will join an expanding team, leverage… more
- Amazon (New York, NY)
- …their communities on a global scale. We are looking for a dynamic and passionate Localization Program Manager to join our team. In this role, you will play a key ... with cross-functional teams including Engineering, Design, Product, Marketing, Creative, Customer Trust, and Partnerships, both in the US and internationally.… more
- American Express (New York, NY)
- …standardization for financial and investment management across Technology Portfolio Management, the Program Manager will report directly to the Vice President, ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions… more
- Cengage Group (New York, NY)
- …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The ** Program & Curriculum Manager , Comp TIA A+, N+** will ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to...and obtain feedback from employers. + Participate in B2B customer -facing presentations to help drive program adoption,… more
- Amazon (New York, NY)
- …to push the boundary of what's possible in these fields. As a Principal Program Manager for the team. You will drive appropriate technology choices for ... also empower advertisers to reach shoppers, using their own voice to explain and demonstrate how their products meet...teams experience - 7+ years of technical product or program management experience - 5+ years of software development… more
- Cengage Group (New York, NY)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . As the K12 Contracts & Procurement Program Manager , you will play a pivotal role in ... and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these… more
- ADP (New York, NY)
- **ADP is hiring a Sr. Lead Product Manager (Reporting & Analytics)** + _Are you empathetic to client needs and inspired by transformation and impacting the lives of ... tools they need to succeed. The Sr. Lead Product Manager will be responsible for developing and executing a...or sales, developers, or design, you'll be the guiding voice that helps us clarify ideas so we can… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- Communications and Experience Manager (E5811) - 240175 : KNW-C50 Description Job Summary The Communications and Experience Manager is a key leader in ... SPS products and services. The job reviews and leverages customer and product data to segment, develop, and implement...measurable results. This position's work will often be the voice of the Society. This position will be responsible… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …new tools and services. The incumbent will develop content for the department's Customer Experience Program including voice to an international clientele. ... Digital Communications Manager - 240072 : KNW-C40 Description Job Summary...divergent structures and timelines for presentation to the external customer base. The incumbent must be proficient in MS… more