- Indigo IT, LLC (Durham, NC)
- …shall follow standard ITSM processes and industry best practices for optimal and efficient customer service . JOB RESPONSIBILITIES: + Provide Tier 1 service ... Service Desk Analyst Durham, NC- Hybrid...of on-site and remote) SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and… more
- North Carolina Central University (Durham, NC)
- **Posting Details** Position Information **Working Title** IT Analyst /Programmer II **Position Number** 617454 **Appointment Type** Permanent - Full Time ... results; research, analyze, and implement solutions to resolve issues. Strong customer - service orientation. Highly self-motivated and directed. Keen attention to… more
- University of North Carolina- Chapel Hill (Chapel Hill, NC)
- …applications and processes. -Strong analytical and problem-solving skills. -Excellent customer service skills. Essential Skills: -Experience with Java, ... assigned duty station. ITS -Enterprise Applications is seeking an experienced Application Analyst to provide support for the Document Management System for a variety… more
- Danaher Corporation (Raleigh, NC)
- …must be a good partner for their business users and focused on excellent customer service . + Proficient working in a SOX and/or Q7-compliant environment. The ... + Bachelor's degree preferably in a science, engineering or IT related field, or equivalent level of experience required...level of experience required + 8+ years of hands-on IT configuration experience working within the Sales and Distribution… more
- CGI Technologies and Solutions, Inc. (Raleigh, NC)
- **Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Connecticut, Bloomfield **Alternate Location(s):** ... The best version of us starts with You! CGI is seeking a Business Analyst to help us convert legacy application functionality into a more current technology… more
- Intermountain Health (Raleigh, NC)
- …are understood and resourced. They will provide a high level of expertise and customer service in order to delight business and clinical leaders through ... **Job Description:** The Staff level Statistical Data Analyst position is focused on generating impactful solutions...with the Data Analytics Manager, they meet regularly with customer stakeholders to provide work updates, set project priorities… more
- KPMG (Raleigh, NC)
- …must be able to prioritize, delegate, and support an environment driven by customer service and teamwork; robust troubleshooting and organizational skills, with ... **Business Title:** Cyber Operations, Cyber Threat Analyst **Requisition Number:** 116833 - 53 **Function:** Business...Provide input to business cases and presentations to senior IT leadership of proposed security products and studies +… more
- S&P Global (Raleigh, NC)
- …by them on our ticketing platform - Service Now + Troubleshoot and service customer requests focusing on maximum customer satisfaction + Liaison with ... the Role:** **Grade Level (for internal use):** 08 **The Role** **:** Product Analyst , Platforms & Tools **The Team** **:** The Digital Technology Services Platforms… more
- Iron Mountain (Raleigh, NC)
- …your unique contributions? If so, let's start the conversation. **Outsourced Senior Records Analyst ** **WHAT IS IN IT FOR YOU?** **Competitive Pay and Benefits ... customer support, receive and process work orders, monitor service level agreement compliance and maintain processes and procedures.** **Assumes responsibilities… more
- IMSolutions, LLC (Raleigh, NC)
- Communications Analyst Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) IMSolutions seeks an ... experienced Communications Analyst Designer to fill an exciting opportunity working in...effectiveness and determine best practices. + Coordinate with other IT groups and clients to schedule tasks required to… more
- Prime Therapeutics (Raleigh, NC)
- …our passion and drives every decision we make. **Job Posting Title** Formulary Analyst - remote **Job Description Summary** The Formulary Analyst represents ... Serves as the Liaison between Plan Administration, Clinical, and IT Teams. **Job Description** + Serves as a SME...work. + Works with Clinical team to understand the customer `s product-specific requirements and configuration and translates them to… more
- Windstream Communications (Raleigh, NC)
- … representatives. They also directly interface via phone with business data customers, customer IT personnel, account team managers, and sales engineers. **What ... Network Analyst II in BTAC Arkansas, USA * Georgia...services + Demonstrated understanding of LAN/WAN fundamentals + Demonstrated customer service skills + Intermediate to advanced… more
- Ally (Raleigh, NC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... ourselves to think bigger in the journey to deliver customer -obsessed tech solutions. To read more about what our...to support Ally's award-winning digital properties. The Senior Risk Analyst plays a critical role, providing a Business Line… more
- Broadridge Financial Solutions (Raleigh, NC)
- …+ Excellent troubleshooting and problem- solving skills, specific to highly technical and customer focused service environment. + Prior experience in a delivery ... to achieve clients' digital transformation strategies. The Sr. Business Analyst plays a critical role in supporting the business...the technical solution planning and delivery + Participate in IT meetings as needed to transfer knowledge of the… more
- Lenovo (Morrisville, NC)
- …. Carrier transportation milestone monitoring and reporting . Lenovo Serviceability Metrics ( Customer Service reporting) . Lenovo NAGL Finance focal . Support ... Senior Logistics Analyst **General Information** Req # WD00069747 Career area:...into growth areas that fuel the advancement of 'New IT ' technologies (client, edge, cloud, network, and intelligence) including… more
- MetLife (Cary, NC)
- …in sketching, mocking up, and evaluating interaction designs. . Experience in a customer service or a contact center environment. . Comfort operating in ... derive predictive, prescriptive, and descriptive insights. The BSA (data analyst ) serves as the data expert and acts as...able to propose multiple solution options. . Work with IT , business, and architects to develop and design requirements… more
- Intermountain Health (Raleigh, NC)
- …prioritize and execute tasks in a high-pressure environment. + Demonstrated strong customer service orientation. + Experience in a healthcare environment. + ... **Job Description:** Application System Technical Analyst -Staff is responsible for providing analysis, design, configuration, testing, implementation and support… more
- Pearson (Durham, NC)
- …Need** + Self-starter who can also work with a team to deliver superior customer service + Knowledge of financial principles and business analytics. + Ability ... information systems, data analytics + +2 years' experience in IT (Business Analytics, Project Management, IT Finance)...experience in IT (Business Analytics, Project Management, IT Finance) Compensation at Pearson is influenced by a… more
- Emerson (Raleigh, NC)
- …ensure time-keeping activities are in compliance + Promote an internal customer service orientation through effective policy administration, timely ... The UKG Dimensions Analyst (Time and Attendance) is an exciting opportunity...and managers + Liaison with business in partnership with IT on system issues and enhancement requests + Timely… more
- Ensono (Raleigh, NC)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... the role and what** **you'll** **be doing:** A Data Center Operations Analyst is responsible for system monitoring, production batch monitoring, workload throughput… more