- Trustmark (Raleigh, NC)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Vaco (Raleigh, NC)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- Johnson Controls (Raleigh, NC)
- …! What you will do + Receive service calls from Service Resource Center , including a brief description of equipment/system malfunctions. + Responsible for contacting ... customer representative and ascertain equipment/systems problems. + Diagnose problems and...laptop computers. + Obtain customer signature upon completed service call assignment. + Participate in a scheduled On- call… more