- Zurich NA (Raleigh, NC)
- Claims Call Center Representative 116763 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... complexity, ensuring a positive customer experience. + Resolve complex claims inquiries and problems, judging when to pass complex...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry… more
- UNC Health Care (Chapel Hill, NC)
- …in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call - Center , or Collections) **Job Details** Legal Employer: NCHEALTH ... a variety of complex duties, including but not limited to, working outstanding insurance claims follow up for no response from payors, and/or claim denials. + Works… more
- CVS Health (Raleigh, NC)
- …to gather information while on a call + Experience in highly transactional call center environment + Excellent customer service and critical thinking + Must ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...for high volume in bound provider calls for the Claims Inquiry/ Claims Research team. Extensive claims… more
- The Cigna Group (Raleigh, NC)
- … call . + Solve problems on your own and try to fix issues in one call . + Meet call center goals and provide accurate information politely and ... from Cigna Healthcare customers. As a trusted customer service representative , you'll help answer questions about benefits, eligibility, prior authorizations,… more
- CAI (Raleigh, NC)
- …including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Elevance Health (Cary, NC)
- …this role are expected to be able to work in a fast paced, high volume call center environment. + Associates should be able to multi-task and work independently. ... **Customer Care Representative I** **Location:** Remote, within 50 miles of...written correspondence regarding insurance benefits, provider contracts, eligibility and claims . + Analyzes problems and provides information/solutions. + Operates… more
- Sutherland Global Services (Raleigh, NC)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...Deck" approach **Duties & Responsibilities;** + Assist providers with claims and claims investigations + Status Inquiries… more
- TEKsystems (Durham, NC)
- …support multiple client products or programs. Necessary Skills and Strengths: Insurance Claim | Call Center | Insurance Verification | Health Care | Medical | ... | Healthcare Industry | Medicare | Medicaid | Medical Claims Core Experience: + Major medical experience + Specialty...years healthcare NEEDED + Insurance benefits verification support + Call center previous experience - 1 year… more