- MetLife (Cary, NC)
- Job Title: Customer Care Advocate Location: Cary, NC. Virtual with In-Person Training. New Hires Should live within a commutable distance of our office in ... Then we have an amazing opportunity for you: We are actively hiring Customer Care Advocates for our Global Customer Solutions and Operations (GCSO) contact… more
- Sharecare, Inc. (Raleigh, NC)
- …individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ... www.sharecare.com. **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful support to… more
- UNC Health Care (Morrisville, NC)
- …savings, increased growth and improved financial impact + Leadership-Acts as an advocate for support of palliative care program internally and ... is responsible for the administrative and operational leadership of palliative care services provided in the community, inpatient and outpatient settings. The… more
- UNC Health Care (Chapel Hill, NC)
- …ICU which was created to have the ability to provide comprehensive Neuro-Specialty Care . The Neuroscience team of patient care providers work closely together ... to provide the most compassionate and comprehensive care to our patients. Patient illnesses include ischemic and...inspire teamwork, are eager to learn, and possess exceptional customer service skills. The NSICU has also received the… more
- UNC Health Care (Chapel Hill, NC)
- …ICU which was created to have the ability to provide comprehensive Neuro-Specialty Care . The Neuroscience team of patient care providers work closely together ... to provide the most compassionate and comprehensive care to our patients. Patient illnesses include ischemic and...inspire teamwork, are eager to learn, and possess exceptional customer service skills. The NSICU has also received the… more
- Highmark Health (Raleigh, NC)
- …DSHP Plus LTSS Member Advocate , ICT, and discharge planners, to coordinate the care needs and community resources for the member in order to maintain the member ... contact for members to coordinate all of the member's care needs across the various service delivery systems and...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Brookdale Senior Living (Cary, NC)
- …plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate , they actively contribute to ... Overview The Brookdale HealthPlus LPN Care Coordinator works alongside our Brookdale HealthPlus RN...customer service issues, and family, or outside health care provider concerns. + Applies quality performance measures, and… more
- UNC Health Care (Chapel Hill, NC)
- …scrubbing and circulating roles during cardiovascular surgeries + Ability to provide excellent patient care and advocate for patient safety in the CVOR setting + ... that ensures staff has the knowledge and skills to care for the specified patient population. 7. Customer... care for the specified patient population. 7. Customer Satisfaction- Ensures high customer satisfaction. Communicates… more
- UNC Health Care (Chapel Hill, NC)
- …smooth operation of the laboratory + Work alongside coworkers to ensure good patient care and customer service + Resolving issues and complaints + Answering ... communicating problems that arise during shift + Acting as a role model and advocate for compliance with policies and procedures + Serving as a contact for outside… more
- Ally (Raleigh, NC)
- …another, and we challenge ourselves to think bigger in the journey to deliver customer -obsessed tech solutions. To read more about what our tech team does, be sure ... ally.tech We're looking for a UX Accessibility specialist to be a boots-on-the-ground advocate for equitable user experiences. They'll be the first line of defense… more
- Ford Motor Company (Raleigh, NC)
- …global teams + Understands design principles and tools + Uses UI/UX design practices to advocate for the customer and help the team evolve the product + Engages ... advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the...to go further with effective usage of Rally/Jira + Advocate the use of agile methodologies to meet stakeholder… more
- Ford Motor Company (Raleigh, NC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... leverage advanced technology to redefine the landscape, enhance the customer experience, and improve people's lives, this is your...development and deployment for GCP + Be a developer advocate - Practice and promote use of Cloud Native… more
- S&P Global (Raleigh, NC)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer & Growth Office, a new shared capability within Market Intelligence, partners ... closely with the Sales organization to deliver a differentiated customer experience. This group enables our sales team and...our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care… more
- RELX INC (Raleigh, NC)
- …portfolio of solutions helps clinicians make care decisions and patients care and advocate for themselves. We define and execute segment-based Go-To-Market ... an effective infrastructure for long-term success. + Defining and executing customer segment-based Go-To-Market strategies. Bringing customer and market… more
- Marriott (Raleigh, NC)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- PNC (Cary, NC)
- …Business Banking relationships under 1MM in sales revenue. Takes action, using customer information from various sources and translates to actionable sales strategy ... resource or team of resources best equipped to meet customer needs and introduces the client accordingly. Holds partners...and with urgency, escalating where necessary. Acts as an advocate for mass affluent clients and prospects across product,… more
- S&P Global (Raleigh, NC)
- …a product-oriented culture and delivery model, which will improve our customer and stakeholder experience while achieving our DTS strategic objectives. ... Engineers, designers, other technologists and horizontals, business stakeholders, etc. + Customer -Centric Approach: Maintain a deep understanding of customer … more
- CVS Health (Raleigh, NC)
- …Our mission is to meet each member at every aspect of their health care journey. Our embedded customer -dedicated service and clinical pods allow maximization of ... of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at… more
- Splunk (Raleigh, NC)
- …for enterprise customers. + Provide mentorship, planning, and recommendations for a customer 's overall technical health. + Supervise the overall health of ... customer environments, which include cases, urgent issues, outages, ongoing...and performance of diagnostic health checks as needed. + Advocate internally for customers to facilitate the resolution of… more
- S&P Global (Raleigh, NC)
- …leadership team input. Identify key external events and plan and design internal customer events. + Lead, coach and develop new business individual contributors to ... targets set by the wider organization. + Solutions and Customer Knowledge - Personal responsibility to leverage internal and...our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care… more