- BASF (Research Triangle Park, NC)
- **Now hiring! Global Voice of Customer Lead - Florham Park, NJ or Research Triangle Park, NC** We are looking for a Global Voice of Customer ... improvements in CX within the country-specific journey management. **As a Global Voice of Customer Lead - Florham Park, NJ or Research Triangle Park, NC,… more
- Lenovo (Morrisville, NC)
- …specific industry needs and positioning Lenovo's full technology portfolio effectively. + Global Project Management: Lead and streamline the execution of ... opportunities and mitigate threats. + Leadership and Team Collaboration: Lead and inspire a global team of...in developing and executing B2B marketing strategies that drive lead generation, customer acquisition, and revenue growth.… more
- Danaher Corporation (Durham, NC)
- …DBS and passionately demand that the DBS fundamentals; visual daily management, standard work, voice of the customer , Kaizen basics, 5S, value stream mapping and ... and improve human health. As the Senior Director of Global Key Accounts, you will be responsible for leading...Aldevron's largest and most strategic clients + Team Leadership: Lead , develop, mentor, and motivate a team of high-performing… more
- American Express Global Business Travel (Raleigh, NC)
- …and issues + Monitor and respond to questions in the client shared mailbox + Lead monthly client reporting including global CSAT, TSF and global settlement ... and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path?...this role may be perfect for you. As a Customer Success Specialist, you'll support client managers and … more
- American Express Global Business Travel (Raleigh, NC)
- …our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Amex ... candidate will have a strong background in travel, managing global clients, working with multiple teams and most importantly...Do:** + Part of a dedicated team focusing on customer requirements + Demo and Reviews of Proprietary and… more
- MetLife (Cary, NC)
- …including security, IT and business units across US, LATAM, EMEA and APAC regions to lead , drive and deliver global CIAM solutions. Working hours for this role ... the Authentication Services engineering team that owns and manages Customer IAM (CIAM) services across on-prem and in cloud....Design and Implement scalable IAM solutions that follow a global , hybrid cloud architecture. * Lead and… more
- TTEC (Raleigh, NC)
- …ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead working remotely in United States, you'll be a part of bringing humanity ... to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience...Impact the financial health of our company as you lead with compassion, help retain our most valuable assets,… more
- Ford Motor Company (Raleigh, NC)
- Lead Experience Designer We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. ... vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading… more
- Ford Motor Company (Raleigh, NC)
- …to solve customer problems and develop value-driven communications as the voice of IT to our customers. Ford is streamlining the employee tech experience ... of IT infrastructure solutions within Ford. The Workplace Tech Customer Experience (CX) team seeks to improve the tech...as the ServiceNow NLU/LLM subject matter expert (SME) + Lead a team of 2-3 Virtual Agent developers, teach… more
- HomeSafe Alliance (Raleigh, NC)
- …Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves ... Manager to join their team. This individual will oversee customer relationship management and lead a team...Experience, you will ensure an exceptional experience throughout the customer 's lifecycle. Acting as our internal " voice … more
- Verint Systems, Inc. (Raleigh, NC)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... **Principal Duties and Essential Responsibilities:** + Identify, create, and lead efforts for delivering value to customers by understanding...+ Act as one of the functions echoing the voice of the customer within Verint, ensuring… more
- Eaton Corporation (Raleigh, NC)
- …while guiding the product development lifecycle, defining use stories, and providing voice of the customer within product processes. **Responsibilities:** + ... activities across product processes (agile scrum, DevSecOps) + Gather voice of the customer and ensure that...15+ years' experience as a project manager/engineer or program lead for complex technology programs within a global… more
- ThermoFisher Scientific (Morrisville, NC)
- …practices in our global supply chain. This role will report to the Director, Global Sustainability Supply Chain and lead a team of three to six working on ... meaningful work that makes a positive impact on a global scale! Join over 130,000 colleagues who bring our...rights and environmental issues in the supply chain. + Lead a team of 3 to 6 colleagues. +… more
- Teleflex (Morrisville, NC)
- …demand plan. * Be integral part of S&OP monthly cycle reviews, act as single voice for global operations to commercial business unit leaders in supply commit. * ... Global Operations Team including Supply Planning, Inter-Company, Procurement, Engineering, Customer Service, Inventory, Quality, Regulatory * Global Demand… more
- Securitas Security Services USA, Inc. (Raleigh, NC)
- …with the Global Account Director, you will be developing the customer account and Securitas business planning cycle and ensuring the customers' needs and ... Raleigh, North Carolina (NC) **Securitas USA: Your Opportunity to Lead and Create:** At Securitas, we recognize that authentic...part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer… more
- Xylem (Morrisville, NC)
- Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring for a… more
- Vontier (Raleigh, NC)
- …learn, and iterate on agile product design through the development cycle, tirelessly champions Voice of Customer * Drive the measurement and improvement of the ... differentiated product roadmap, and world-class high-quality products that exceed customer expectations while exceeding business revenue and profitability goals.… more
- Wabtec Corporation (Raleigh, NC)
- … customer needs + Provide a focal point for the business for relevant Voice of the Customer and leadership for customer hygiene/satisfaction initiatives + ... Wabtec Digital business to ensure business engagement on the customer account + Lead cross-functional teams to...\#LI-AZ1 **Who are we?** Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added… more
- Bandwidth (Raleigh, NC)
- …at Bandwidth Raleigh, NC Who We Are: Bandwidth delivers world-class messaging, voice , and emergency service connectivity for the world's biggest brands. We are ... the APIs and global network behind the platforms that the ...identify and develop new business, provide product solutions, ensure customer satisfaction, and maintain positive ongoing relationships to maximize… more
- System One (Raleigh, NC)
- …proof points, and breathe life into the stories we tell-using one brand voice -to ensure an impactful and unified brand experience. You'll be collaborating with ... Qualifications** + The ability to write in one brand voice while aligning copy strategy, messaging and tone to...as email and direct mail + The ability to lead or participate in discussions with business partners and… more