- GovCIO (Raleigh, NC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- GovCIO (Raleigh, NC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
- TEKsystems (Raleigh, NC)
- …volume, 35 calls on average. ADDITIONAL RESPONSIBILITIES MAY INCLUDE: Provide Help Desk support and technical assistance to end users. Troubleshoot, ... a fast paced health care provider is looking for help desk technician to join their team....on some of the leading technology. Entry-level remote desktop support to users and applications across the organization. Evaluates… more
- Sutherland Global Services (Raleigh, NC)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- Koniag Government Services (Durham, NC)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... to support **TGS** and our government customer in Durham, NC....paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Insight Global (Raleigh, NC)
- …closing the loop with providers. Assisting providers with enrollment in services Coordinating with Technical Support Help Desk to provide timely ... resolution to issues/inquiries. 25% - Project Support Coordinate with Technical Support Help Desk : o Audits o DSM Directory Support for Work… more
- NC Department of Transportation (Wake County, NC)
- …of technology and transportation. Key Responsibilities: + Assist with Help Desk support , providing troubleshooting and technical assistance to users ... System) team. This remote internship will introduce you to Help Desk support , COBOL programming,...preferred. Candidates should have a strong interest in programming, technical support , and database management, as well… more
- WCG Clinical (Cary, NC)
- …+ Two years' experience in help desk or other customer support role that involves use of technical skills. + Ability to use good ... Technical Support Analyst (Remote) **General Information**...designed to protect their personal and financial health to help make the most of their future. + Comprehensive… more
- Verint Systems, Inc. (Raleigh, NC)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
- Red Hat (Raleigh, NC)
- …their respective life cycles. You will also Establish and maintain cross-functional support resources to ensure a fully operational pricing and discounting action. ... you will do: + Identify and ensure the creation of program support materials including the program guide, supporting documentation, reviews, assessments, educational… more
- COOLSOFT (Raleigh, NC)
- …updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as ... an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident… more
- Ensono (Raleigh, NC)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of… more
- Ensono (Raleigh, NC)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of… more
- NTT America Solutions, Inc. (Raleigh, NC)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- Fujifilm (Raleigh, NC)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the… more
- Stantec (Raleigh, NC)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. Grow ... Alpharetta, Georgia, and Raleigh and Charlotte, North Carolina. The candidate will support project proposal and application processes throughout the US and Canada.… more
- City of Durham (Durham, NC)
- …community is for you, bring your skills to Durham! Devoted to providing technical support , administration, and maintenance of a department's technology systems ... construction-related worksites, and our exceptional benefits and retirement plans support your long-term success. We create the foundation on... and training of equipment and software. Responds to help desk requests as assigned. + Creates,… more
- IBM (Research Triangle Park, NC)
- …delivery and technical teams involving configuration of IBM-owned tools. + Support all levels of testing as required (unit, integration, UAT) + Offer additional ... and procedure hierarchy comprised of a list of documentation ( Desk Top Procedures) required covering all in scope services...IBM owned activities in the Statement of Work + Support client in validating process design with broader business… more
- Reynolds & Reynolds (Raleigh, NC)
- …Specific responsibilities include: effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering ... Share this job Requirements: + 1+ years of experience in an IT support role + Technical associates degree or equivalent experience + Must have a valid driver's… more