- Trustmark (Raleigh, NC)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- Elevance Health (Cary, NC)
- **Pharmacy Consultant** **CarelonRx - Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live ... strong, clinical-first lens, to deliver member-centered, lasting pharmacy care._ The ** Call Center ** **Pharmacy Consultant** is responsible for supporting… more
- Elevance Health (Cary, NC)
- **Pharmacy Technician II - Call Center ** Shift Schedule: 12:00pm-8:30pm EST; Monday-Friday _This position will work a virtually. The Ideal candidate must live ... Excellent communication skills with Medicaid members a plus. + Call center experience with high call...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Elevance Health (Cary, NC)
- **Pharmacy Technician II** **CarelonRx** - ** Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will ... Capabilities, and Experiences:** + Team Lead experience preferred. + ** Call Center experience preferred.** _For URAC...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Mister Sparky (Raleigh, NC)
- …on traffic but also takes 30 minutes from downtown to Zebulon :o) Reports to the Call Center Manager . JOB DUTIES + Answers incoming client telephone calls ... has a courteous and pleasant demeanor, whether on a phone call or not + Ensures that each telephone call is answered before the third ring and that the approved… more
- HomeSafe Alliance (Raleigh, NC)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Sunstates Security (Raleigh, NC)
- …possess a minimum of one (1) year of successful work experience in a security command center setting, call center , or similar Work history to include a ... Global Security Operation Center Operator - Full Time 4 pm 12...for open positions (as personally verified by the Hiring Manager ) are invited to join our security team. We… more
- UNC Health Care (Chapel Hill, NC)
- …RN Clinical Nurse II - Pre Op/Post Anesthesia Care Unit - Ambulatory Surgery Center The Ambulatory Surgical Center at UNC Chapel Hill is looking for ... predominantly PACU and will cross train to Preop. NO call , NO weekends and NO holidays. (BLS and ACLS...within 6 months of hire) The UNC Ambulatory Surgery Center (ASC) is a free-standing surgical facility, with 8… more
- HomeSafe Alliance (Raleigh, NC)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- UNC Health Care (Chapel Hill, NC)
- **Description** RN Clinical Nurse II -PreOp/Post Anesthesia Care Unit - UNC Medical Center Hours: 36 hrs/week, 3 12-hour shifts/week, Mon. - Fri.; required to take ... call and work 2 holidays per year. Preferred candidates...with professional standards. Reporting and accountable to the Nurse Manager /Director, the Clinical Nurse is responsible for coordinating and… more
- UNC Health Care (Chapel Hill, NC)
- **Description** Clinical Nurse II Needed for Preop/Post Anesthesia Care Unit- Medical Center Come join our PACU in a Level 1 Trauma facility. This is a fast-paced ... with a variety of shift schedules available + on call requirement of 2-3 shifts per 6-week schedule ....with professional standards. Reporting and accountable to the Nurse Manager /Director, the Clinical Nurse is responsible for coordinating and… more
- Owens Realty Services (Raleigh, NC)
- Custodial Supervisor Part-Time (Detention Center ) Raleigh, NC, United States of America $16.00 -$16.00 BackApply Now Back Apply Now Overview Established in 1990, ... personnel. This position requires that the Supervisor will be on- call to ensure that operations are continually improving and...used by the custodial staff. Make recommendations to the manager for changes in supplies, equipment or procedures to… more
- UNC Health Care (Chapel Hill, NC)
- …is Monday through Friday with no weekends, no holidays, and no call requirements. Summary: Provides competent clinical nursing care consistent with professional ... standards. Reporting and accountable to the Nurse Manager /Director, the Clinical Nurse is responsible for coordinating and delivering patient care utilizing the… more
- UNC Health Care (Chapel Hill, NC)
- …available + Weekend rotation + Holiday rotation + **No Nights** + **No on- call ** Become part of an inclusive organization with over 40,000 diverse employees, whose ... through post discharge for quality, efficiency, and effectiveness. The Utilization Manager works collaboratively with other Clinical Care Management staff to ensure… more
- UNC Health Care (Chapel Hill, NC)
- …to learn how to be a Care Manager or would like to continue their Care Manager career at UNC Medical Center If this sounds like you apply now! Summary: The ... ever considered a role in Care Management? UNC Medical Center is the place for you! What we offer...rotation + Holiday rotation + No Nights + No on- call Who are we looking for? Experienced RNs who:… more
- IQVIA (Raleigh, NC)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more
- IQVIA (Raleigh, NC)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... deliver medical breakthroughs in the real world. The Program Manager manages the relationships with the manufacturer and Access...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more
- Olympus Corporation of the Americas (Raleigh, NC)
- …email at ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). Posting Notes: || ... issues while enhancing long term relationships between customer company and Territory Manager . They are expected to develop new accounts and grow business in… more
- Fresenius Medical Center (Raleigh, NC)
- …role as well as a leadership path from Area Technical Operations Manager , Regional Technical Operations Manager , and Senior Director Technical Services, ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Fresenius Medical Center (Durham, NC)
- …regulations. + Performs all essential functions under the direction of the Program Manager with guidance from the Educator, Preceptor or a Home Therapy CAP RN ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual program needs). +… more