- Lenovo (Morrisville, NC)
- Sr . Escalation Manager **General Information**...located anywhere in the United States.** Once engaged, the Senior Escalation Manager (EM) is the ... **Basic Qualifications:** + At least 15 years of professional experience in a Escalation Manager , Technical project manager , or similar role + Minimum of 10… more
- Sunrun (Raleigh, NC)
- …diversity, inclusion and belonging. **Sunrun is seeking a highly collaborative and proactive Sr . Affiliate Experience Manager to join our Affiliate Partner team. ... the needs of both Affiliates and end consumers into operational frameworks.** **The Sr . Affiliate Experience Manager will utilize their B2B2C expertise to… more
- Verint Systems, Inc. (Raleigh, NC)
- …professional growth opportunities. Learn more at_ _www.verint.com_ _._ **Overview of Job Function** The Sr . Customer Success Manager ( Sr . CSM) is a strategic ... to become a trusted advisor to the customer. The Sr . CSM is passionate about the product, engaging customers,...in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls… more
- Omnicell (Raleigh, NC)
- EnlivenHealth is seeking a Senior Manager , Implementation, with a dynamic and results-oriented approach to lead our Implementation Team. You will have experience ... teams including Sales, Customer Success, Product Management and Engineering. The Sr . Manager will provide strategic guidance, oversee project timelines,… more
- S&P Global (Raleigh, NC)
- …group of Enterprise Solutions. This person will report directly to the Global Manager responsible for application support and will work closely with the global team ... a timely manner. Work collaboratively with development team required for third line escalation . + Coordinate with product and delivery teams to ensure the Service… more
- IQVIA (Durham, NC)
- …management, clinical operations, biostatistics, etc.). + Act as the key relationship manager for designated customer; serve as the primary management holder for a ... designated customer escalation plan, recommend courses of action regarding client management issues; implement requisite action plans. + Serve as a member of the… more
- Wells Fargo (Raleigh, NC)
- **About this role:** Wells Fargo is seeking a Lending Operations Senior Manager to lead several functions within Auto Specialty Operations. This leader will be ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Marriott (Raleigh, NC)
- …to limit or reduce cost and manage risk. + Functions as an escalation point for any billing issues/disputes. + Facilitates contract audits (eg, billing, standards ... resolution. + Resolves escalated issues in accordance with the governance escalation procedures. + Manages the end-to-end lifecycle process from development through… more
- Truist (Raleigh, NC)
- …+ Vets new solutions and determines at what point larger issues require escalation to upper management. Leads teams or multiple teams of internal and/or external ... resources. + Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues. Articulates overall performance of multiple programs and… more
- Novo Nordisk (Clayton, NC)
- …& documented + Performs annual system evaluation + System Support: + Serves as the escalation point for system support + Ensures end user training is in place, as ... required + Prepares support agreements with internal & external sources + System Projects: + Ability to lead projects & project teams as needed. Performs activities assigned within agreed timelines + Other accountabilities, as assigned Physical Requirements… more
- IQVIA (Raleigh, NC)
- …deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task (eg, Subject Matter ... large studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies… more
- Red Hat (Raleigh, NC)
- The Red Hat North America Deal Management organization is looking for a Senior Deal Manager to join our Public Sector team. The Senior Deal Manager is ... are completed as specified to customer requirements and Red Hat submission standards. The Senior Deal Manager creates and manages the deal development plan and… more
- Pearson (Raleigh, NC)
- **Summary:** As a Senior Software Developer, you will be the most senior engineer of a 3-person dev team focused on adding new "Item Assist" features using C# ... role shifts to be 100% individual contributor at a Senior level and your focus areas will expand beyond...ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work… more
- Elevance Health (Cary, NC)
- **Crisis & Referral Specialist Senior ** **Location:** This is a fully remote position. Ideal candidates will reside within 50 miles of an Elevance Health PulsePoint ... risk, and history of trauma. The **Crisis & Referral Specialist Senior ** is responsible for screening, assessing, training and providing telephonic intervention/de-… more
- Truist (Zebulon, NC)
- …the following job description:** The Cyber DFIR (Digital Forensics & Incident Response) Senior Engineer on the advanced 24/7 Cyber Incident Response Team (CIRT) is ... consult on the entire cyber incident response. Cyber DFIR Senior Engineers must be able to operate and provide...for a specific incident response focus area as the manager 's delegate. This role is on-site in downtown Atlanta… more
- Wells Fargo (Raleigh, NC)
- …grow your career" in the US **About this role:** Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the ... completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into an Associate Branch … more
- Palo Alto Networks (Raleigh, NC)
- …region or district. **Your Experience** + Experience as a pre-sales System Engineer Manager + Experience as a Senior System Engineer/Specialist + Industry ... to name a few! **Your Career** The Solutions Consultant Manager is the evolution of the traditional Sales Engineer...the projects you are handling + Act as an escalation point to collaborate with pre-sales and post-sales teams… more
- Rocket Software (Raleigh, NC)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of ... key performance indicators (KPIs) for the broader IT team, senior leadership, and rocketeers. Upon non-achievement of targets, identify...with any appropriate actions. + Act as a critical escalation point and technical resource for L1 to L3,… more
- Deloitte (Raleigh, NC)
- …project initiative status, and other compliance metrics. + Support for EA Leaders: Backfill the manager position to allow senior manager leaders to focus on ... distribution and output of analysts on the BISO team. Ensure appropriate assistance, escalation , and oversight to support processes such as TPRM, Legal, and SDLC. +… more
- Red Hat (Raleigh, NC)
- …the role** Our Global Ecosystem Sales team is looking for a Partner Sales Account Manager to join us in Raleigh, Boston, or Tyson's Corner. In this role, you will ... at internal and external events + Serve as an escalation point to help resolve field conflicts using network...with conflicting priorities + Proven ability to partner with senior business leaders to understand requirements and deliver solutions… more