- B&H Photo (New York, NY)
- …and resolves any connectivity issues. Under some supervision, the Desktop Support Technician Level 2 resolves basic and routine computer installation requests. ... end user level. The team installs and configures individual computer desktops, printers, phones, or other needed computer...This includes but is not limited to Mac/ PC , monitor, or phone replacement, printer or scanner fixes,… more
- City of New York (New York, NY)
- …Tier II III support team. Troubleshoot to resolve technical issues related to personal computer hardware, software applications, and mobile devices as necessary. ... administration, and helpdesk tasks. Provides support related to testing and deployment of operating system and application security patches on workstations, laptops… more