- Punch Studio (Culver City, CA)
- …and discipline. + Identify and address the automation needs in the IT service delivery and end-user onboarding/offboarding process. + Provide training, ... We are looking for a customer service -oriented Senior Help Desk Technician to...Service Legal Agreements (SLAs) with department leads. + Lead initial problem resolution to resolve end-user issues/requests. +… more
- House of Blues (Beverly Hills, CA)
- …approval and will report to VP of Corporate IT . WHAT THIS ROLE WILL DO: + Service Desk Management: + Oversee the daily operations of the online service ... expectation 24/7 365 days a year. THE ROLE: The IT Service Delivery Manager will oversee both...Management: + Lead , mentor, and develop the service desk and on-site technical support teams.… more
- Insight Global (Beverly Hills, CA)
- …Level Agreements (OLAs). Team Management: o Lead , mentor, and develop the service desk and on-site technical support teams. o Conduct regular performance ... a year. THE JOB: This role oversees both online service desk and on-site technical teams (~25),...ability to manage escalations and drive continuous improvement in IT service delivery. This position is based… more
- Cognizant (Los Angeles, CA)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the… more
- LA Care Health Plan (Los Angeles, CA)
- …are secure. Ensure Batch design, support and operations run per the established SLAs and standards. IT Service Desk and IT Asset Management Ensure the LA ... they need to perform their daily jobs. Manage the Service Desk ticket queue, developing monitoring and...Customers Strong understanding of Software Development Lifecycle, Agile methodologies, IT Service Management and IT … more
- Kimpton Hotels & Restaurants (Los Angeles, CA)
- …etc.) to ensure they are performing at a high quality level. + Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status ... discrepancies. + The Front Desk will give you all room moves, late check-outs,...is preferred. + 1 year of experience in customer service or similar role. + Housekeeping supervisory or related… more
- King's Seafood Company (Huntington Beach, CA)
- …restaurant. You will be a role model of our guest first mentality. You will lead and support the rest of the Management team to set goals and successfully achieve ... all areas of the restaurant and support our seamless service while continuing to develop and coach your crew....Being active in all areas of the restaurant (front desk , bar/lounge, kitchen, and main dining room) for the… more
- H&R Block (Hollywood, CA)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... Execute and hold all tax office associates accountable to Service Standards execution and client service experience,...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more
- Kimpton Hotels & Restaurants (Huntington Beach, CA)
- …You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, ... maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items...etc.) to guest rooms upon request from the front desk . + Get assignments, keys, pager, and special guest… more