- R1 RCM (Chesterfield, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- McLaren Health Care (Clarkston, MI)
- …or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel ... **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments.… more
- McLaren Health Care (Pontiac, MI)
- … service . Documents, analyzes, and implements programs to address patient concerns to help increase our customer satisfaction. **Essential Functions ... resource for managers in the use of the online patient satisfaction survey data tool and related data analysis....business administration or related field + Six months previous customer service experience OR * 3 years… more
- Trinity Health (Pontiac, MI)
- …customer relationships and giving high priority to customer satisfaction. Provides patient focused customer service . Performs outpatient & / or ... on departmental needs **Accountability Objectives:** Responsible for performing the Patient Access process, completing accurate registration and pre-registration process… more
- McLaren Health Care (Shelby Township, MI)
- …tasks associated with specific assignments. Specific job responsibilities will be in customer service , collections, cash posting, billing, etc. as assigned by ... and outpatients treated in the hospital and clinic, on behalf of the patient , within insurance time filing limits. + Interprets third party requirements and… more
- McLaren Health Care (Shelby Township, MI)
- …**_Required:_** + High school diploma or equivalent + 1-year experience in a customer service role or health care industry. **_Preferred:_** + 2-years previous ... **Position Summary:** Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms… more
- McLaren Health Care (Clarkston, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a… more
- McLaren Health Care (Mount Clemens, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Dept** : MAC Patient Access **Schedule:** 10p-630a **Hours per biweekly pay...pay period:** **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the … more
- Trinity Health (Pontiac, MI)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Purpose** Provides patient focused customer service . Performs outpatient & / or ... inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements… more
- McLaren Health Care (Lapeer, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... Times:** 630a-3p/730a-4p/830a-5p/1030a-7p **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient… more
- Henry Ford Health System (Rochester, MI)
- …and or Acute hospital desk clerk experience preferred. Computer, telephone and customer service skill preferred. Additional Information + Organization: Henry ... Coordinates the daily operations of assigned area(s). Responsibilities: + Coordinates patient access activities, such as registration, billing, and scheduling. +… more
- Integra Partners (Troy, MI)
- …solutions. Starting Pay: $19.00/hour JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES: The Bilingual Customer Service Representative 's responsibilities include ... individuals to come join our call center as Bilingual Customer Service Representatives. As the first point...but are not limited to: Managing our Spanish-speaking patient , health plan or healthcare providers needs by telephone… more
- Hart Medical Equipment (Mount Clemens, MI)
- …Understanding and striving to meet or exceed department metrics while providing excellent customer service . + Making sales or recommendations for products or ... based on individual needs. We strive to conduct our patient care operation with the highest standards. We are...general education degree (GED). + 6 months of relevant customer service experience preferred. Skills & Abilities… more
- Henry Ford Health System (Chesterfield, MI)
- …+ Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... Clinic Service Representative - Family Medicine -...an organizational culture committed to the highest degree of service excellence standards to all customer groups.… more
- McLaren Health Care (Southfield, MI)
- …**_Required:_** + High School Diploma or GED + Minimum of 2 years patient access, billing, customer service experience **_Preferred:_** + One-year ... outpatient procedures. Assures patients are financially cleared prior to date of service . Provides direction and troubleshoots to find solutions for complex problems… more
- Fresenius Medical Center (Shelby Township, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Rochester Hills, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Henry Ford Health System (Clinton Township, MI)
- …of Microsoft Office products. . Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, ... Outpatient Department team at Henry Ford Hospital as a Patient Registration Representative , where you'll play a...patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty. This position is… more
- Corewell Health (Royal Oak, MI)
- …downtime and disaster procedures as appropriate. + Maintain or exceed the Corewell Customer Service Standards: Service , Ownership, Attitude and Respect. ... Job Summary Under the direction of the Patient Access Registration Front Line Manager, the Acute...2 year experience + 1 year of relevant experience customer service role or health care industry… more
- Fresenius Medical Center (Lapeer, MI)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including ... customer services standards. + Accountable for outstanding customer service to all external and internal...information (company and network) and other facilities policies with patient and/or the patients' representative to ensure… more