- Datavant (Providence, RI)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Citizens (Westwood, MA)
- …experiences that are simple, human, and accessible to all. We're looking for a Director of Design Engineering to lead our front- end engineering team and scale ... that powers efficiency and consistency across the enterprise. As Director of Design Engineering, you'll build and mentor a...scale and expand a team truly dedicated to Front End expertise. What you'll do + Lead, grow, and… more
- PPL Corporation (Providence, RI)
- …off-the-shelf agentic AI capabilities from enterprise platforms (eg, CRM, ERP, field service ) with custom-built agents. + Drive end -to- end lifecycle: ... #PPLIND** PPL's Data and AI Office is seeking a Director Agentic AI Solutions and to be an integral...AI capabilities from enterprise platforms (eg, CRM, ERP, field service ) with custom-built agents. + Drive end -to-… more
- Capital One (Providence, RI)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Providence, RI)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Life is Good (Boston, MA)
- …development + You possess deep knowledge of the Shopify ecosystem, including front- end languages (HTML, CSS, JavaScript), back- end languages (Liquid, Ruby on ... C# is a must + You have Amazon Web Services experience: Redshift, RDS database, EC2, Cloud formation, Virtual...the job? Read on : YOUR OBJECTIVE As the Director of eCommerce Technology, you will be responsible for… more
- Publicis Groupe (Boston, MA)
- …of fearless, inventive and generous Unicorns of all kinds. **Overview** **Vice President Director , Technology - AI Strategy & Solutions** Digitas is seeking a Vice ... President Director , Technology - AI Strategy & Solutions to help...building and maturing our ever-accelerating bespoke AI platform in service of the rest of the agency. The team… more
- Cengage Group (Providence, RI)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Providence, RI)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Takeda Pharmaceuticals (Boston, MA)
- …and aligned + Work with peers across R&D DD&T to continuously improve service processes, optimize applications, and elevate user experiences. + Proactively ... the product vision. + Continually monitors and refines the product and performing service management + Optimizes user experience. + Oversee allocation and… more
- Indeed (Providence, RI)
- …job seekers. (*Comscore, Total Visits, March 2025) **Day to Day** As **Senior Director ** , **Employer Demand Generation** , you will **lead global acquisition and ... The base salary range represents the low and high end of the Indeed salary range for this position...from around the world. In addition to our site's user and privacy policy found at https://www.indeed.com/legal , we… more
- Lumen (Providence, RI)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Providence, RI)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- The Brattle Group (Boston, MA)
- …+ Apple iOS device support + LAN-based imaging required + Support end user VPN connectivity issues + Excellent customer service skills + Current LAN and ... Assist in the use of enterprise imaging, software deployment tools, and data migration for end user computing needs + Manage support calls for printer break/fix … more
- Dana-Farber Cancer Institute (Boston, MA)
- …hospitals. **Primary Duties and Responsibilities** + Provides expert content knowledge and end user feedback to DFCI and BCH Epic Leadership team ... as appropriate. + Provide feedback and or create documentation to support the end user understanding of functionality and workflows, including tip sheets,… more
- Museum of Fine Arts Boston (Boston, MA)
- …data modeling, query optimization, and performance tuning. + Implement responsive and user -friendly front- end interfaces with ASP.NET, HTML, CSS, and JavaScript ... **Position Overview:** Reporting to the Director , IT Infrastructure & Business Applications, the Full...web applications using ASP.NET, C# and T-SQL for both front- end and back- end components. + Assist in… more
- PPL Corporation (Providence, RI)
- …collaboration with all other business and technology functions, consistently delivering great end -to- end experiences for our field workers and grid operators 10. ... technology and business teams to assist efforts in training, user adoption of data and AI tools. 11. Encourage...restore power or respond to other issues affecting customer service . This role may necessitate the need to work… more
- Verint Systems, Inc. (Providence, RI)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Providence, RI)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Concentrix (Providence, RI)
- …a consultant who performs in-depth discovery/due diligence sessions to uncover end user needs, automation opportunities, business case creation/justification, ... is a pre-sales role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This… more