- Transdev (Readville, MA)
- Hiring Immediately - Safety and Training Manager Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by ... Transdev Services, Inc. is seeking a Safety and Training Manager for its Boston Public Schools transportation contract. The...security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;… more
- Macy's (Dorchester, MA)
- Be part of an amazing story Find out exactly what skills, experience , and qualifications you will need to succeed in this role before applying below. Macy's is more ... what makes this such a special place to work. Job Overview The Manager , Business Administration leads the essential activities and colleagues that drive Stores'… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Providence, RI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Providence, RI)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Bridgestone Americas (Brockton, MA)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Capital One (Providence, RI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Fall River, MA)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Providence, RI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Fall River, MA)
- ** Customer Accounts Manager ** The salary range for this role is $18.50 to $19.50 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Providence, RI)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Providence, RI)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Celestica (Boston, MA)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- UKG (Providence, RI)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Providence, RI)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Providence, RI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Providence, RI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Liberty Utilities (Fall River, MA)
- …+ Leads or contributes to cross company initiatives to advance offerings for enhanced customer experience . + Leads the overall go to market strategy for program ... Manager , Energy Efficiency and Customer Programs...recovering program costs and earning performance incentives. **Education and Experience ** + Bachelor's Degree in relevant field + 10+… more
- Proofpoint (Boston, MA)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
