- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Ryder System (Norton, MA)
- …Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **Summary** The Customer Engagement Manager (CEM) position is ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Acxiom (Boston, MA)
- … in strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business ... We are seeking a skilled Engagement Manager (Adobe Practice) to join...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Amazon (Boston, MA)
- …complex problems and bringing big ideas to life for our customers. As a Service Engagement Manager on AB Services' Customer Enablement team, you'll be ... customers and deliver operationally stable solutions that provide an optimal customer experience . Basic Qualifications - 5+ years of account or relationship… more
- Ensono (Providence, RI)
- …_HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION_ **Position Summary:** The Sr. Account Manager , known as Client Engagement Executive at Ensono, is ... Client Engagement ExecutiveRemote - United StatesJR011238 At Ensono, our...the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is… more
- Lumen (Providence, RI)
- …connect the world and shape the future. **The Role** The Process and Customer Manager - Customer Engagement will be a dynamic challenging role, with a ... to uncover patterns that can inform decision-making regarding revenue growth, customer focus and contract level information. + Develop and maintain dashboards,… more
- CVS Health (Woonsocket, RI)
- …for activation across benefit innovation, engagement , and improve overall member experience . Identify key customer cohorts and develop strategies to maximize ... Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr. Manager of Customer...the ability to create business cases + Passion for customer experience and data-driven understanding of … more
- Trellix (Providence, RI)
- …on risk mitigation or escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Trellix (Providence, RI)
- …groups on risk mitigation or escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in a SaaS solutions ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- EDB (Boston, MA)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Verint Systems, Inc. (Providence, RI)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Eversource Energy (Westwood, MA)
- …management, budgeting, reporting, forecasting, enrollment & incentive processing, marketing, customer engagement , dispatch for demand response events, data ... If you're passionate about applying your work experience and skills to impact the clean energy...team of professionals motivated by this same goal\. As Manager of Demand Flexibility Programs, you will spearhead delivery… more
- Norstella (Providence, RI)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as ... focus on delivering value to our clients by driving customer journeys & engagement strategies, along with...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Trellix (Providence, RI)
- …and third-party partners to deliver services to customers. + The Engagement Manager will serve as a customer interface and will plan, manage, and ... persistently threatens organizations across all industry sectors. The Threat Intelligence Engagement Manager will collaborate with customers to enhance their… more
- Deloitte (Boston, MA)
- … & Marketing portfolio of offerings. Spanning the domains of customer experience , marketing strategy, commercial transformation and innovation/design, our ... Life Sciences Market Access Senior Manager An evolving customer and regulatory...future Partner level consideration. Typical responsibilities of a Sr. Manager could include: + Design and establish engagement… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …your true colors to blue. What We Need: Reporting to the Director Customer Experience , the Senior Experience Manager 's primary goal will be to support ... better results, faster. Additionally, this role will also champion customer experience as a core element of... research and operational data to form insights. + Experience working on broad-scale consumer engagement technology… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is searching for a **Senior Employer Branding Manager ** to lead efforts to build the Chewy Vet Care (CVC) employer brand! In this role you ... will shape and elevate our veterinary employer brand and team member experience , emphasizing our dedication to excellence, professional growth, and wellbeing in the… more