- Concentrix (Providence, RI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Cengage Group (Providence, RI)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... fresh ideas, or business models for Cengage + Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical … more
- Medtronic (Boston, MA)
- …closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support , and Customer Service + Other duties as assigned by ... their regions, and maximize the entire team's effectiveness and efficiency + Support Marketing and Sales by appropriately communicating customer feedback, field… more
- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Republic Services (Fall River, MA)
- **POSITION SUMMARY:** The Principal Technical Service Advisor will lead technical support initiatives, providing advanced expertise and support to ... hazardous waste treatment and disposal issues. This position will support and have regular and direct interactions with leaders...$80,000- $120,000. Looking for someone with customer service and heavy back ground in technical … more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Mitsubishi Chemical Group (Providence, RI)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Verint Systems, Inc. (Providence, RI)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- CVS Health (Providence, RI)
- …make health care more personal, convenient and affordable. **Position Summary** **As a Technical Support Representative, you will be working in a positive ... Minute Clinic and Photo. Reporting to the Manager of Technical Support , this role requires a detailed...live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient… more
- Lumen (Providence, RI)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Autodesk (Boston, MA)
- …d'outils AutoCAD est un atout \#LI-POST **Position Overview** We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts ... document product defects + Actively handle personal backlog of support requests + Manage customer and partner...of experience using Autodesk AutoCAD Plant 3D + Strong customer service , troubleshooting, and analytical skills +… more
- Rocket Software (Providence, RI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- ThermoFisher Scientific (Franklin, MA)
- …+ Experience in a Field Service , Quality, Process Engineer, Depot Repair and/or Technical Support role. + FTIR Experience preferred + In lieu of experience ... making. **How you will make an impact:** As a Technical Support Product Specialist, you will provide...with inter-functional teams such as R&D, depot repair, field service , customer service , and quality… more
- Trellix (Providence, RI)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Broadcom (Boston, MA)
- …VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. + You will engage resources ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and... staff. + Map additional VMware solutions to the customer 's unique business and technical requirements +… more
- Highmark Health (Providence, RI)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more