- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- State of Massachusetts (Boston, MA)
- …IT/helpdesk support experience is preferred * General knowledge of ticketing system and help desk practices. * Intermediate level knowledge of CRM environments. ... Agency business units. Specifically, this position is responsible for providing the first- tier end user support for the Salesforce-based eLIPSE and other Agency… more
- S&P Global (Boston, MA)
- …- https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf BSMGMT202.2 - Middle Professional Tier II (EEO Job Group) ... Experience working in relevant environments, such as commodity trading (front desk ), market analysis (decision support), analytical tool development and management… more