- AmerisourceBergen Corporation (Cencora) (Wilmington, MA)
- …and experience. Minimum of 3 years of experience in operations, quality assurance , or customer service within a regulated environment. Proficiency in ... World Courier business. Position Summary We are seeking a detail-oriented and motivated Quality Assurance Supervisor to join our team in Wilmington, MA.… more
- Teradyne (North Reading, MA)
- …for customer demonstrations + Interface with SW Engineering, HW Engineering, Quality Assurance , Manufacturing and Customer to troubleshoot and resolve ... software & hardware. Our engineers thrive on a dynamic, customer -driven, global work environment. We succeed through teamwork. In...form. In addition, you may also contact the HR Service Center at ### or contact them at ###@teradyne.com… more
- Needham Bank (Wellesley, MA)
- …Job Description The Operational Assurance Analyst will assist in executing quality assurance reviews to provide oversight and monitoring of high-risk ... standards, and/or auditing practices. Desire to continuously learn and improve. Customer service oriented and problem-solving skills. Demonstrated analytical… more
- The Computer Merchant, LTD. (Quincy, MA)
- …document repository, and support business continuity needs. Business Analysis & Quality Assurance Skills Develop and maintain functional and technical ... requirements into technical specifications, designs, and user stories as needed. Provide quality assurance for all interfaces and data exchanges. Coordinate… more
- Element Materials Technology (Acton, MA)
- …with customer engagement, ensuring each quote reflects Element's commitment to quality , compliance, and service excellence. Site Status : 100% On-Site ... network of scientists, engineers, and technologists support customers to achieve assurance over product quality , sustainable outcomes, and market access.… more
- Element Materials Technology (Acton, MA)
- …network of scientists, engineers, and technologists support customers to achieve assurance over product quality , sustainable outcomes, and market access. ... team partners with pharmaceutical and healthcare manufacturers to ensure the quality , safety, and compliance of products across the supply chain-helping clients… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Optiv (Boston, MA)
- …Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards ... will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at...posture of Optiv customers. **How you'll make an impact** Quality Assurance + High level professional writing… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Needham Bank (Wellesley, MA)
- Job Descriptions: The Operational Assurance Analyst will assist in executing quality assurance reviews to provide oversight and monitoring of high-risk ... practices. + Desire to continuously learn and improve. + Customer service oriented and problem-solving skills. +...2+ years' experience in a risk, audit, BSA, or quality assurance function; experience in financial institutions… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
- CVS Health (Saugus, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CenterWell (Boston, MA)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Catalent Pharma Solutions (Chelsea, MA)
- …+ A minimum of ten 10 years' experience of leading a customer focused quality function including Quality Assurance , Quality Control and batch release ... who will provides leadership and daily management of the Catalent Boston Quality Department - Quality Assurance and Laboratory (Analytical Development/… more
- CVS Health (North Andover, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Gloucester, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Kelly Services (Hingham, MA)
- …have experience in food manufacturing environments and a strong understanding of quality assurance protocols. **Key Responsibilities:** + Inspect incoming raw ... in QA or food safety preferred. + Prior experience in a food manufacturing or quality assurance role. + Strong attention to detail and organizational skills. +… more
- Beth Israel Lahey Health (Danvers, MA)
- …through: ongoing consultation with the Medical Director; application of Quality Assurance and Customer Service Programs, implementation of Utilization ... data available to the Director of Nursing to support Quality Assurance Program. + Monitors compliance with...work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems… more
