- CenterWell (Boston, MA)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following… more
- Commonwealth Care Alliance (Boston, MA)
- …meetings and rounds as needed to enhance coordination and care transitions . * Support the identification and implementation of innovative provider initiatives, ... of behavioral health care - from inpatient to community-based - to improve transitions and continuity of care. Collaboration and Internal Coordination * Work closely… more
- Beth Israel Lahey Health (Lawrence, MA)
- …The Engagement Specialist (ES) is a front-line, first impression position requiring a customer - service oriented individual with a professional and positive ... The ES performs outreach and engagement as well as care coordination and care transitions for individuals enrolled in the CBHC. The ES, under the direction and… more
- TD Bank (Cambridge, MA)
- …achieve sales goals ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... well-being of TD, its Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers -… more
- Center For Health Information And Analysis (Boston, MA)
- …to and commitment work collaboratively with internal and external groups to ensure excellent customer service and support. + Strong customer service ... and managing user accounts across multiple systems. Ensure smooth transitions by deactivating users as they leave CHIA. Perform...may substitute for the required experience. NAGE Unit 6: Customer Service & End User Support Level… more
- Beth Israel Lahey Health (Burlington, MA)
- …general direction of the RN Patient Flow Manager and within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act and ANA Standards of Practice and ... activities, electronic bed board operation, system coordination, quality improvement, professional growth and self-improvement, and other professional duties.… more
- Oracle (Boston, MA)
- …or EHR implementation/project management (required) * Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred) * Prior ... (required) Certifications (Preferred but Not Required) * PMP (Project Management Professional ) - if responsible for large-scale project planning * Certified … more
- Beth Israel Lahey Health (Boston, MA)
- …have implications for the management and operations of multiple areas of the organization. ** Customer Service :** Ability to provide a high level of customer ... service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s)… more
- Sodexo (Boston, MA)
- …succession planning and operational stability. + Demonstrated success in improving service standards, implementing operational efficiencies, and driving customer ... support new account start-ups and client locations experiencing staffing or operational transitions . In this role, you will step into interim leadership assignments,… more
- PagerDuty (Boston, MA)
- …strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform + Build and scale experimentation ... during consumption model transition + Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies **User Experience &… more
- Beth Israel Lahey Health (Cambridge, MA)
- …of immediate work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service : Ability to provide a high level of customer ... service to patients, visitors, staff and external customers in a professional , service -oriented, respectful manner using skills in active listening and… more
- Commonwealth Care Alliance (Boston, MA)
- …and verbal + Strong interpersonal and customer relations skills + Strong customer service skills + Ability to work in multiple systems, often simultaneously. ... member for routine assessments, routine clinical needs, and post transitions of care follow up that require in person...inform continuous and meaningful updates to the care and service plan. + Resource and expert for members regarding… more
- Beth Israel Lahey Health (Boston, MA)
- …of immediate work group by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high level of customer ... service to patients, visitors, staff and external customers in a professional , service -oriented, respectful manner using skills in active listening and… more
- Sharecare (Boston, MA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... toward goals of the care plan, preference changes, and transitions in care settings. Coordinates plan of care with...deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt… more
- Beth Israel Lahey Health (Jamaica Plain, MA)
- …and improving workflows. Results may impact the operations of one or more departments. ** Customer Service :** Ability to provide a high level of customer ... service to patients, visitors, staff and external customers in a professional , service -oriented, respectful manner using skills in active listening and… more
- Dana-Farber Cancer Institute (Boston, MA)
- …area and encourage excellence in work habits, inclusivity, maintaining the pharmacy, and customer service . + Assess daily volume and ensure adequate coverage to ... serve as a role model and mentor to the professional and technical staff. The Pharmacy Supervisor is expected...Management:** + Assists Pharmacy Manager with product changes and transitions as identified. + Provide oversight for reporting and… more
- Robert Half Finance & Accounting (Boston, MA)
- …include client account servicing, new account opening, assisting with financial professional transitions , and office administrative duties. Personal career ... Thank you! Requirements * Minimum of 2 years of experience in a client service or administrative role within financial services. * Active Series 7 license, with… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …dockets, competing priorities, and hard deadlines with consistent accuracy. + Strong customer - service orientation and professional presence; skilled at ... and system workflows; plans and executes tool enhancements and platform transitions . Makes operational decisions on docketing practices and corrections within… more
- CBRE (Boston, MA)
- …root causes and develop effective solutions. *Project Management experience. Excellent customer service skills. Talents *Analytical: Objective in identifying ... Transition Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Facilities… more
- Oracle (Boston, MA)
- …or EHR implementation/project management ( _required_ ) + Experience with EHR transitions or post-go-live optimization efforts ( _strongly preferred_ ) + Prior ... Operations Expertise** + Deep understanding of business operations/revenue cycle service line workflows, operating principles, and financial objectives + Knowledge… more