- Kimpton Hotels & Restaurants (Cambridge, MA)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- The Colonnade Hotel (Boston, MA)
- …as assigned. Successful candidates will have strong history of high end customer service experience. Candidates must be guest focused and have excellent ... pace. Qualifications: * Minimum of one year prior customer service experience required. * Previous guest services...prior customer service experience required. * Previous guest services experience within a hotel is required. *… more
- The Colonnade Hotel (Boston, MA)
- …communicates concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, ... for: The Front Office Manager leads the Front Office Team including overseeing Guest Service Agents, Bell, and Door. This role will also help to efficiently… more
- Omni Hotels (Boston, MA)
- …that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial ... providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Sage Hospitality Group (Boston, MA)
- …Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest 's story is unique, and so is the way we serve them. Our approach isn't ... reservations and hotel information by providing accurate and timely information and service . Use selling techniques to make reservations that support the properties… more
- Omni Hotels (Boston, MA)
- …standards to all guests during the arrival and departure process through training, guest service recovery and adherence to established department and hotel SOPs, ... every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace,...by communicating needed tasks to next available Front Desk Agent and ensure that tasks are being completed in… more
- Coinbase (Boston, MA)
- …prevent fraud, account takeovers, and scams, while enabling future products like instant guest checkout and Coinbase Cards. This is a hands-on technical role where ... you will leverage our cutting-edge, self- service ML platform to rapidly design, deploy, and iterate...logic that decides which friction (a quiz, an LLM agent , a human review) to apply to which user… more
- Coinbase (Boston, MA)
- …prevent fraud, account takeovers, and scams, while enabling future products like instant guest checkout and Coinbase Cards. This is a hands-on technical role where ... you will leverage our cutting-edge, self- service ML platform to rapidly design, deploy, and iterate...logic* that decides which friction (a quiz, an LLM agent , a human review) to apply to which user,… more