- Verint Systems, Inc. (Trenton, NJ)
- …responding to RFPs and working with Government contract agreements + Knowledge of CCaaS, Contact Center , Workforce Management , and /or CRM/ERP software ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Meta (Trenton, NJ)
- …Vendor 26. 6. Forecast development and implementation 27. 7. Workforce management and contact center tooling. **Public Compensation:** $173,460/year to ... enhancements. 12. Provide technical support for existing reports, dashboards, or internal workforce management tools. 13. Identify and analyze industry or… more
- Pearson (Trenton, NJ)
- …Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... attentiveness, and a focus on resolving issues efficiently on the first contact **Organizational Relationships** Reports to and direction received from: + Scoring… more
- Sanofi Group (Bridgewater, NJ)
- **Job Title :** Global Head of Agile Center of Excellence_location France-EU countries-US_all genders This position can be based on the East Coast of the USA or in ... around the world. As Global Head of the Agile Center of Excellence (CoE) within Digital Organizational Capability &...the transformation process and be the main point of contact and business partner for business leaders. + Understands… more
- Fiserv (Berkeley Heights, NJ)
- …need to have:** + 3+ years' experience working with vulnerability management tools; Tenable.sc/Security Center , Tenable.io/Tenable Vulnerability Management , ... scale, come make a difference at Fiserv. **Job Title** Senior Vulnerability Management Engineer **What does a successful Senior** **Vulnerability Management … more
- Educational Testing Service (Princeton, NJ)
- …acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and ... to power human progress worldwide. **Position Summary** The Client Management - Lead acts as an 'Account Manager' and...acts as an 'Account Manager' and provides key client contact on higher revenue/higher risk contracts. In the case… more
- Fiserv (Berkeley Heights, NJ)
- …scale, come make a difference at Fiserv. **Job Title** Director, Privileged Access Management **What does a successful Director of Privileged Access Management ** ... ecosystem. You will also lead the onshore Privilege Access Management Team to ensure deliverables are met within Service...Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will… more
- PSI Services (Trenton, NJ)
- …+ Act as the first point of contact for all queries from our Test Center Administrators and their management team to ensure our level of service delivered is ... We do this by being the best provider of workforce solutions, which foster both technology and science to...management , compensation, and compliance, specifically for the Test Center staff. The Associate People Partner will act as… more
- Kelly Services (Raritan, NJ)
- …local laws/regulations and procedures and guidelines, this position will: Office Site Management : + Perform office manager role for 3 different site locations ... site organizational charts, site calendar, email distribution lists and contact lists. + In-person on-site a minimum of three...a minimum of three days a week Team Meeting Management + Coordinates RD team events and event celebrations… more
- Pearson (Trenton, NJ)
- This position is a part of our Workforce Skills division, specifically within the GED Testing Service where you will play a pivotal role in providing leadership and ... collaborate closely with the other assessment leaders in Project Management /Publishing, Psychometrics, and Products Research. **Key Responsibilities:** + Lead and… more
- TD Bank (Flanders, NJ)
- …and resolving gaps + Provides coaching, mentorship and guidance to teammates + Oversees management of team requiring workforce to decision on acceptable level of ... contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads,… more
- CVS Health (Trenton, NJ)
- …Minimum 2 years experience in utilizing Avaya CMS Supervisor or similar ACD system for contact center management and reporting. + Minimum 2 years experience ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...will need to possess a strong working knowledge of workforce management tools and processes as well… more
- J&J Family of Companies (Raritan, NJ)
- …omnichannel transformation, ecommerce, data enablement, data science & portfolio management , tools/capabilities to drive more data-based next best actions across ... & SME across functions, including: Marketing, Finance, Field Sales and Key Account Management teams. The role will also be responsible for shaping the development &… more
- Evolent (Trenton, NJ)
- …in patient impact and quality, including health equity. **Clinical Management Responsibilities** + Accountability for operational performance of physician, nursing, ... and shared services staff in the utilization management value chain + Owns clinical rationale for...interventions alongside other teams. + Authentic voice used to center patient and provider experience internally and externally. +… more
- Radial (Easton, PA)
- …Employee Group: Regular Shift: Swing Travel: 0% Site Name: Easton 2 Fulfillment Center Is Remote Eligible: No Pay: $105,390.00 - $179,100.00 per year Senior ... and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage...this position to have a strong understanding of labor management and forecasting. Responsibilities: + Lead and direct the… more
- Bank of America (Pennington, NJ)
- …the workforce , building a family or transitioning to retirement. Through a contact center environment, FSAs leverage the **Bank of America** and **Merrill** ... activities Identifies and engages potential new clients through referrals or financial center clientele Provides coaching and feedback to referral partners based on… more
- Bright Horizons (Flanders, NJ)
- **Bright Horizons at Mt. Olive is now hiring** **Child Care Center Cook - Part Time** 101 Route 206 South Flanders, NJ 07836 Bring your cooking talents and kitchen ... management skills as a **Cook / Chef at Bright...+ Relevant experience working in a licensed child care center , public school, or commercial kitchen required + Food… more
- Dow Jones (Princeton, NJ)
- …updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role Pay Range: $70,000 - ... relationship including, but not limited to, certification, and information management + Other responsibilities as assigned **You Have:** +...This role may require visits to other Dow Jones Contact Centers + Minimum of 2 years experience using… more
- Radial (Easton, PA)
- …Employee Group: Regular Shift: Night Travel: 0% Site Name: Easton 2 Fulfillment Center Is Remote Eligible: No Pay: $82,300.00 - $139,900.00 per year Inbound ... where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career… more
- Nestle (Bridgewater, NJ)
- …thorough analysis of Human Resources scorecard data, survey results, and other workforce management data. + Overseeing/providing flawless execution of all Human ... As a Human Resources Manager at Nestle Health Science Product & Technology Center (NPTC), you will be accountable for execution of Human Resources strategy across… more