- McLaren Health Care (Southfield, MI)
- **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls in a friendly, professional and compassionate ... manner. The Call Center Representative must strive to resolve calls efficiently and satisfactorily with minimum follow-up required.** **Essential Functions… more
- Trinity Health (Ann Arbor, MI)
- …line of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate ... may also assist internal customers. This CCR position is not a standard call center role. This position is expected to treat interactions with our consumers,… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative ! Robert Half is seeking an articulate, highly skilled Customer Service Representative . Do you enjoy ... contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities - Contribute accurate,… more
- Trinity Health (Ypsilanti, MI)
- …This role is M-F, 40hr per week, "business hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, ... registration, and insurance verification. Interacts with patient and physician office staff to schedule basic cardiology future services for patients including the coordination of multiple cardiology services in proper sequence, as well as informing… more
- Trinity Health (Ann Arbor, MI)
- …a Call Center Operator, Customer Care Representative I and a Call Center Representative II. Stays current with the advances in Healthcare Call ... program. Assist in monitoring and reviewing of all customer care representative and call center operator performance by completing regular quality reviews… more
- IQVIA (Detroit, MI)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- University of Michigan (Ann Arbor, MI)
- …needs of our MLabs local, regional and national clients. It is expected that the MLabs call center will maintain a service level of 95% or above. This means that ... 95% of all calls will be answered within 30 seconds after the call is routed to a representative . All Customer Service Representatives are to maintain Service… more
- Trinity Health (Ann Arbor, MI)
- …**Description:** This position is 100% onsite; there is no option to work remotely. A Call Center Operator may be the first line of communication for Trinity ... Health System's consumers and patients. Working in a call center environment, Call Center Operators take inbound calls as well as initiate outbound… more
- General Motors (Warren, MI)
- …an employee to be onsite 3 days per week at either the Warren Technical Center or Milford Proving Grounds as dictated by current projects. **This job is not eligible ... and security. **The Role:** The Suburban Shield Field Service Representative (FSR) is the "voice of the customer" assuring...3 days per week at either the Warren Technical Center or Milford Proving Grounds as dictated by current… more
- Hart Medical Equipment (West Bloomfield, MI)
- …this job, the employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind a computer with frequent ... and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience… more
- Insight Global (Auburn Hills, MI)
- …be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a ... Job Description Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The… more
- Trinity Health (Livonia, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Customer Service Representative handles customer inquiries in a timely, professional manner to… more
- Percepta (Dearborn, MI)
- …bring first-class service across each market we support. As a Customer Care Representative /Guides in Dearborn, MI you'll be a part of creating and delivering amazing ... customer on client products and services. * Utilize all resources, including the call specific applications, to obtain the correct answer for the customer. *… more
- R1 RCM (Detroit, MI)
- **Location: Ascension St. John Hospital & Medical Center ** **Shift Hours: PRN, part-time, on- call Wednesday and Thursday 7PM - 7:30AM** R1 is the leading ... analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into the… more
- Insight Global (Plymouth, MI)
- …building out a new team for the healthcare company and must have experience in a high call volume call center . The role will receive ~80 inbound calls a day ... -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing experience - Experience with 3… more
- TEKsystems (Troy, MI)
- …fluent in Spanish. + At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates with front ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . + This person will be responsible for handling inbound… more
- TEKsystems (Troy, MI)
- …manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates with front ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- Molina Healthcare (Detroit, MI)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Canon Business Process Services (Southfield, MI)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Canon USA & Affiliates (Southfield, MI)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more