- Henry Ford Health System (Troy, MI)
- …months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must be dependable. ... Attend training and development sessions or continuing education opportunities offered by Customer Service and maintain enhanced skill levels and performance. +… more
- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- Trinity Health (Ann Arbor, MI)
- …higher education in business or related field preferred 3+ years' previous experience in a customer service call center - healthcare knowledge preferred. ... knowledge to perform all duties and functions of a Call Center Operator, Customer Care...skills and computer literacy including a solid understanding of customer service applications, telephony, communication platforms, Microsoft… more
- TEKsystems (Troy, MI)
- …Customer , Service , data, entry, mortgage, insurance, call , center , contact, center , customer service , call center , data entry, inbound ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- TEKsystems (Troy, MI)
- …professional manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using ... Job Title: Mortgage Customer Service Representative Job Description We...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... Mortgage customer service position available. Hybrid elgible...more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per … more
- University of Michigan (Dearborn, MI)
- …SCCM) and processes. - Experience supporting executives. - Experience working a customer service role in a Call Center **Work Schedule** May require ... Service Center Support Specialist Associate Apply...and the ability to work independently to provide excellent customer service and effectively manage customer… more
- Molina Healthcare (Detroit, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- TEKsystems (Lathrup Village, MI)
- …various accounting transactions. Skills data entry, Customer service , member service , call center Additional Skills & Qualifications - Outgoing, ... must truly love people to work here. - Previous retail/ customer service experience. - Call Center and/or financial institution experience is a plus. -… more
- Insight Global (Plymouth, MI)
- …FULL TIME IN PLYMOUTH, MI. -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing ... healthcare company and must have experience in a high call volume call center . The...to the sites. We are looking for very strong customer service to support patients through uneasy… more
- Molina Healthcare (Detroit, MI)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Trinity Health (Ann Arbor, MI)
- …shifts as needed. + Maintains and applies expert knowledge of practices and procedures in call center service areas and maintains a broad knowledge of ... Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- Trinity Health (Ann Arbor, MI)
- …EDUCATION AND EXPERIENCE:** + High school education or GED equivalent. + Customer service experience required; previous experience in a Call Center , or ... is an industry that relies on seamless access. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **_Equal Opportunity Employer… more
- ManpowerGroup (Ann Arbor, MI)
- …experienced and motivated individuals to work as Patient Services Assistants and Call Center Representatives! These are long-term temporary and temp-to-hire ... immediately. Apply today! **Job Title:** Patient Services Assistant / Call Center Rep **Location:** Ann Arbor, Michigan...GED + At least 1 - 2 years of customer service and clerical experience + Strong,… more
- AccentCare, Inc. (Madison Heights, MI)
- Overview Find Your Passion and Purpose as a Purpose as a Call Center Triage Nurse, Registered Nurse Reimagine Your Career in Corporate Healthcare As a ... for your first AccentCare-branded scrubs for patient-facing employees Qualifications Be the Best Call Center Triage Nurse, Registered Nurse You Can Be If you… more
- Trinity Health (Ann Arbor, MI)
- …High school education or GED equivalent. **Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or ... onsite; there is no option to work remotely. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …located in Bingham Farms. We are looking for FUN, energic people with EXCELLENT customer service to join our TEAM! We offer an AWESOME TEAM environment ... assignments and types while up-selling when appropriate. QUALIFICATIONS: * Previous customer service experience preferred. * Excellent verbal communication… more
- Amentum (Detroit, MI)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more