- Palo Alto Networks (Santa Clara, CA)
- …and security engineers to build environments where our customers and employees thrive. In this Cloud Escalation Engineer - Prisma Access role, you will act as a ... groundbreaking change in the way the industry views cybersecurity as it relates to our cloud environments, one that is necessary in our mission to protect our way of… more
- eightfold.ai (Santa Clara, CA)
- Job Location: Santa Clara, CA As a Senior Staff Frontend (UI) Software Engineer, you will be responsible for designing, developing and maintaining our web ... plans to improve our overall software quality + Handle enterprise customer escalation issues promptly and thoroughly. Qualifications: + BS/MS in Computer Science is… more
- Ford Motor Company (Palo Alto, CA)
- Ford Model E Platform Architecture Engineering is looking for a Senior Staff embedded software engineer to work on any of the following domains: BSP for ... with planning, implementation approaches, testing, documenting, and maintain solutions for cloud , on premise, and hybrid services, systems or subsystems using… more
- Amazon (Sunnyvale, CA)
- …for global markets. You will anticipate bottlenecks, drive risk and escalation management, make data-driven tradeoffs, and balance customer and business needs ... goals, requirements, risk, and timelines to internal cross-functional teams and senior leadership. Key job responsibilities * Own and drive end-to-end program… more
- ManpowerGroup (San Francisco, CA)
- …+ Troubleshoot issues, providing expert level support. Resolve issues or identify escalation to Systems team or vendor.? Own issue until resolved. + Architect ... MSSQL, Hadoop + Experience in deploying applications to hosted cloud platforms such as AWS? + Excellent oral and...to interact proficiently with all levels of management and staff + General knowledge or familiarity with office productivity… more
- ServiceNow, Inc. (Santa Clara, CA)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... in a consistent, high-quality, and timely manner. + Be the technical escalation point in solving customer issues and coordinating and prioritizing timely resolutions… more
- Amazon (San Francisco, CA)
- …are a core constituent. Our Amazon DSP team is looking for a Senior Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based ... problem-solving for critical programmatic advertising issues - Serving as an escalation point, owning resolution of the most complex, cross-organizational issues -… more
- eightfold.ai (Santa Clara, CA)
- …the next generation of our AI-powered talent platform. About the Job As the most senior -level Staff Software Engineer on the team, you will own major roadmap ... trends and technologies in AI-assisted product development. + Handle enterprise customer escalation issues as needed. Qualifications + BS/MS in Computer Science or… more
- Amazon (East Palo Alto, CA)
- …full product cycle: feature brainstorming, design, implementation, validation and customer escalation . AWS Utility Computing (UC) provides product innovations - from ... services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set… more
- Amazon (Sunnyvale, CA)
- …short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership. * Interact with and influence other teams (eg, service ... technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision. * Develop deep knowledge… more
- Amazon (Santa Clara, CA)
- …high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. -Support Builder queries and situations with discretion ... influence multiple levels of the organization, ranging from Builders to senior leaders. -Conduct workplace investigations in collaboration with Builder Relations.… more
- Amazon (San Francisco, CA)
- …expert for our product, engineering, marketing, and customer experience teams, and provide escalation support to senior leadership. By bridging the gap between ... powerful software, and tying it all together to the cloud . We are seeking a Network Support Engineer (NSE)...is comprised of network support engineers, program managers, support staff , and people leaders who are all aligned on… more
- Amazon (Sunnyvale, CA)
- …leading large programs with a well-rounded technical background in software development and cloud infrastructure. You must be able to thrive and succeed in an ... done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more