- Penske Automotive (Warwick, RI)
- **Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service ... experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and training… more
- MetLife (Warwick, RI)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Eversource Energy (Westwood, MA)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- Beth Israel Lahey Health (Westwood, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... 2. Strong typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy… more
- Enviri Corporation (Providence, RI)
- …+ Ability to be cross-trained into different roles As the Transportation Supervisor , you will oversee the transportation department, supervising on-site and remote ... from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ### and leave your name, phone number, city and state… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Beth Israel Lahey Health (Westwood, MA)
- …perform a variety of essential function including: outreach and scheduling thru our call center , data entry/billing, and Rx fulfilment. The Technician ... for all our patients and employees. The Pharmacy Technician Supervisor will be responsible for the overall supervision of...Supervises and directs the daily operations for the pharmacy call center and data entry operations, including… more
- State of Massachusetts (Dartmouth, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... of Developmental Services (DDS) is seeking to fill a*Residential Supervisor II**(RS II)*position in the New Bedford Area. The...II**(RS II)*position in the New Bedford Area. The Residential Supervisor II is responsible to supervise two (2) state… more
- Eversource Energy (New Bedford, MA)
- …Receives OMS outage and non\-outage events and trouble calls from the customer call center , analyzes the problem and initiates corrective action including ... work visas for this position\. Supervises the 24/7 Dispatch System Operations Center \(SOC\) staff, plans, coordinates, directs and supervises switching and tagging;… more
- Carrington (Providence, RI)
- …of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center . Responsible for the overall employee performance of assigned ... $79,00.00/yr plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and… more
- State of Massachusetts (Hanson, MA)
- …Accommodation Online Request Form*. For help logging into/resetting your MassCareers profile, call the Employment Service Center at*###* for assistance. For ... of Developmental Services (DDS) is seeking qualified candidates for the Residential Supervisor I (RS I) position in Hanson. This position will offer candidates… more
- Emerson (Mansfield, MA)
- Emerson is seeking a **Valve Testing Supervisor ** to join our team. Based in our **Mansfield, MA** location, you will supervise and lead our Special Products ... as vibrant community events and concerts at the Xfinity Center , a popular outdoor entertainment venue, as well as...and convenient amenities, Mansfield is an ideal place to call home! **Our Culture & Commitment to You:** At… more
- Highmark Health (Providence, RI)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Dairy Farmers of America (Franklin, MA)
- …assigned drivers and related activities at assigned terminal and/or distribution center . Create work schedules for drivers. Identify and implement effective and ... unexpected operational requirements (ie, nights, weekends, or holidays). Participate in on- call rotation if applicable + The requirements herein are intended to… more
- Brown University (Providence, RI)
- …Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for ... strategic development, and staff supervision of Brown University's 24/7/365 Communications Center . This position leads a team of Communication Control Officers… more
- State of Massachusetts (Wrentham, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... for full-time and part-time positions on multiple shifts throughout*Wrentham Developmental Center of the Southeast Region of DDS*.* The Department of Developmental… more
- Fresenius Medical Center (Providence, RI)
- Day-shift only. No eveings. No nights. No holiday. No call . No weekends. Location: 100 Highland Avenue Suite 100 Providence, RI 02906 Day-shift only. No eveings. No ... nights. No holiday. No call . No weekends. Location: 100 Highland Avenue Suite 100...minor equipment repairs and general upkeep. Communicate problems to supervisor and document issues in the communications log. +… more
- Cardinal Health (Providence, RI)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Providence, RI)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Brown University (Providence, RI)
- …Life Manager for Pre-College Student Life will also participate in the summer on- call rotation (night and weekend work is required). Student Life Managers will be ... provided with a meal plan. Due to the on- call requirements, the staff in this position must be...week), as well as weekly one-on-one meetings with your supervisor . + Be accessible via Brown-issued phone and email… more