- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Marriott (Newport, RI)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... $58,960-$75,000 Annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- Citizens (Johnston, RI)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager ,...IT service delivery. As a Major Incident Manager , you will play a pivotal role in protecting… more
- Hannaford (Taunton, MA)
- …with any legal requirements. * Supervise the effective operation of the office/ service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, ... Perform cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as...responsibilities of all Front End associates. * Assist the Manager of Customer Service in ensuring compliance… more
- Extra Space Storage (Johnston, RI)
- …multiple stores in the district. -Starting Pay Range $16.50-$18.50/hr. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- World Insurance Associates, LLC. (West Warwick, RI)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Fresenius Medical Center (Fairhaven, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- BJs Wholesale Club (Middletown, RI)
- …cashiers, SCO, and membership desk ) in the absence of the Front End Manager . + Models and provides excellent Member service , while coaching, teaching and ... the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates… more
- H&R Block (North Attleboro, MA)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- Serco (Middletown, RI)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... and you will typically report to a supervisor or manager . **This position is contingent upon your ability to...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please… more
- GovCIO (Providence, RI)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Hannaford (Middleboro, MA)
- …* Observe and follow all company policies and established procedures. * Clean Service Desk /Kiosk. * Maintain a neat, well-groomed personal appearance at all ... by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Process all of the various types of… more
- Fresenius Medical Center (Attleboro, MA)
- …ongoing performance of other PCT's. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education ... can be made. + Day to day work includes desk and personal computer work and interaction with patients,...+ Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation in all… more
- Fresenius Medical Center (Providence, RI)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FVC/FMCNA Compliance Program, including following all ... care pre, during and post procedure, under the direction of the Facility Manager and/or Charge Registered Nurse, utilizing standard nursing techniques to assist the… more
- Fresenius Medical Center (Westwood, MA)
- …federal regulations. + Performs all essential functions under the direction of the Clinical Manager (CM) and with the guidance from the Educator, Preceptor or a CAP ... as indicated and notifies Team Leader, Charge Nurse, Clinical Manager or Physician as needed. + Recognizes aspects and...and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned… more
- University Medicine (East Providence, RI)
- …charge entry for services rendered to patients. Maintains efficient front desk operations. This is a full-time, 40 hours/week position (8:00AM-4:30PM Monday-Friday) ... Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. + Answer and refer telephone calls or...Maintain equipment and report broken or missing equipment to manager as soon as possible. + Willingly learns new… more