- Conduent (Columbia, SC)
- …and be part of a culture where individuality is noticed and valued every day. **Full-Time Call Center agent $16/hr** Our Agents respond to caller inquiries in a ... Through our dedicated associates , Conduent delivers mission-critical services and solutions on...call center environment. Agents have a daily...call center environment. Agents have a daily number of calls… more
- Conduent (Columbia, SC)
- …and be part of a culture where individuality is noticed and valued every day. **Part-Time Call Center agent $16/hr** Our Agents respond to caller inquiries in a ... Through our dedicated associates , Conduent delivers mission-critical services and solutions on...call center environment. Agents have a daily...call center environment. Agents have a daily number of calls… more
- Kelly Services (Columbia, SC)
- …+ Have a High School Diploma or equivalent. + Have at least 2 years of call center experience + Have good verbal and written communication skills. + Have strong ... to our application process can be directed to Kelly's Human Resource Knowledge Center . Kelly complies with the requirements of California's state and local Fair… more
- US Tech Solutions (Columbia, SC)
- **Job Title: Call Center Representative** **Location: 4101 Percival Road, Columbia, SC 29229** **Duration: 3+ Months (Contract to Hire)** **Job Description:** + ... experience OR Bachelor's Degree in lieu of work experience. Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call… more
- Trustmark (Columbia, SC)
- …we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to ... Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess… more
- Trustmark (Columbia, SC)
- …we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to ... to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. +… more
- Prime Therapeutics (Columbia, SC)
- … and Support Services. **Responsibilities** + Minimum 5 years' experience in a call center environment and 2 years' supervisory experience. + Must possess ... needs. + Ability to effectively coach and develop team members. + Healthcare call center environment. **Work Experience** Work Experience - Required: Customer… more
- Parsons Corporation (Columbia, SC)
- …the public, using the phone, and computer equipment. + Prior work experience in a call center , or 911, Dispatch, Towing, EMS and/or Fire, or military operations ... now. We've got what you're looking for. **Job Description:** **Traffic Management Center Operator (TMC)** **Our Traffic Management Center Operator positively… more
- Evolent Health (Columbia, SC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of...Opportunities:** + Supervisor's work directly with our Provider Service Associate team to assist with providing support to health… more
- Evolent Health (Columbia, SC)
- …or healthcare related field is a plus. + 5-8 years' experience with customer service/ call center operations within a managed care organization, health plan, or ... a plus. + 10+ years of progressive management/supervisory experience supporting customer service, call center or related departments is a plus. + Extensive… more
- Conviva (Columbia, SC)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... independent problem solving and with a goal of first call . **Required Qualifications** + Strong customer service skills with...Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center… more
- Lincoln Financial Group (Columbia, SC)
- …regarding potential group insurance product (example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between the ... are excited to bring on a Claims Customer Care Associate to join our claimant excellence team supporting Group...in this fast-paced environment. As a Claims Customer Care Associate , you will be responsible for answering claimants calls… more
- Humana (Columbia, SC)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- Evolent Health (Columbia, SC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- Humana (Columbia, SC)
- …Software Development Life Cycle + Experience performing end-user testing for a Call Center /Contact Center organization with CRM (Customer Relationship ... your schedule. **Work at Home/Remote Requirements** To ensure Hybrid Office/Home associates ' ability to work effectively, the self-provided internet service of… more
- CenterWell (Columbia, SC)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... a group of agents; coordinates and provides day-to-day oversight to associates . Ensures consistency in execution across team. Holds team members accountable… more
- CenterWell (Columbia, SC)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- Humana (Columbia, SC)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- Humana (Columbia, SC)
- …- able to complete assigned cases in a specified time frame + Previous inbound call center or related customer service experience + CAS and MedHOK experience ... 4: + Assists members and supports quality related goals. + A successful associate reviews the level 1 appeals cases and ensures that information is correct… more
- Humana (Columbia, SC)
- …CCM Certification + Health Plan experience + Previous Medicare/Medicaid Experience + Call center or triage experience **Work-At-Home Requirements** To ensure ... Home or Hybrid Home/Office associates ' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the… more