- ASM Research, An Accenture Federal Services Company (Carson City, NV)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Carson City, NV)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- PSI Services (Carson City, NV)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- CenterWell (Carson City, NV)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Carson City, NV)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Intuit (Reno, NV)
- …conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and ... Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to...customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. +… more
- Amcor (Sparks, NV)
- …+ Collaboration and Influencing of peers, production staff and leadership + Strong Customer Service Focus + Strong Team Leadership with ability to manage, ... WANT FROM YOU** + Degree in industrial/manufacturing application or quality assurance preferred + 3+ years' experience...team + Our customers grow and prosper from Amcor's quality , service , and innovation + Our investors… more
- Otsuka America Pharmaceutical Inc. (Carson City, NV)
- …regulatory requirements + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that ... Sciences + Ten years of combined and/or pharmaceutical manufacturing, QA or QC assurance roles managing and directing quality oversight of commercial and… more
- Prime Therapeutics (Carson City, NV)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Oracle (Carson City, NV)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Intermountain Health (Carson City, NV)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Carson City, NV)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Oracle (Carson City, NV)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- CGI Technologies and Solutions, Inc. (Reno, NV)
- **ERP Test Lead** **Category:** Testing/ Quality Assurance **Main location:** United States, Nevada, Reno **Position ID:** J1125-2043 **Employment Type:** Full ... **What you'll bring** * 5+ years of experience in quality assurance , including test strategy development, planning,...daily basis * Thrive in a team environment * Customer -oriented * Good working knowledge of the Microsoft Office… more
- Spark Power (Reno, NV)
- …customers and equipment running. Our Electricians promote a positive company image through service quality , professionalism, and a strong sense of urgency. What ... work of all assigned crew members to ensure highest standards and craftsmanship ( Quality assurance ) + Communicate with customers, gather information about their… more
- SitusAMC (Carson City, NV)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more
- Lumen (Carson City, NV)
- …coordination across multiple business units. This position will specifically focus on quality assurance testing with a concentration on operating systems and ... product improvements + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions + Draft clear concise… more
- Adecco US, Inc. (Sparks, NV)
- …shipping activities. Also responsible for counter sales, housekeeping and related quality assurance activities. PRIMARY RESPONSIBILITIES * Handle all incoming ... of purchased products and enter order receipts into computer system. * Perform quality assurance inspections when appropriate. * Place received material, after… more
- Oracle (Carson City, NV)
- … quality product is provided to the end users through extensive testing and quality assurance processes. The work you do will contribute to the successful ... systems and improve the lives and healthcare experience for active duty service members, veterans, and their care teams. Responsibilities + Support manual testing… more
- CBRE (Reno, NV)
- …associated aspects of the program including the Safety & Environment program, the quality assurance program and material logistics. . The Project Manager will ... Manager - Data Center Job ID 234689 Posted 14-Nov-2025 Service line GWS Segment Role type Full-time Areas of...the established targets are met regarding schedule, cost, functionality, quality , safety, and customer satisfaction. The role… more