- Epsilon, Inc (Washington, DC)
- ** Deskside Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... to new and current IRS employees. **An average day:** As a Deskside Technician I, you will be responsible for installing/configuring Windows 10 operating system… more
- Leidos (Rockville, MD)
- …administrator and deskside technical support at our customer site as a ** Deskside Technician (Tier 2).** **Routine Duties Will Include:** + This person will ... communication skills. + Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has been dispatched from… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... Daily client interface. + Representing IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Required: Up to 10% Type of Travel: Local * * * As a Deskside Support Technician , you will act as a model of customer service excellence to all organizational… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician (Tier 2),** you will act as a model of customer service excellence to… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside Work location: On-site Clearance: Position of Trust / Moderate Risk Background Investigation Status: Non-Exempt Position Salary: ... $65K Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help Desk. + Provide remote and on-site troubleshooting for hardware and software support. + Resolve Call Center Tech Support tickets and provide desk-side support to the rest of the… more
- SAIC (Washington, DC)
- …seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and challenging career ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support. + The candidate must provide creative solutions to customer problems to ensure customer… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …no less than, 1-2 years recent (within the last 3 years) experience as a Deskside Technician or similar position. + Must have experience with the following: ... Computer Technician - Washington, DC Full Time Location: Washington,...new end-users. You will also provide support for the deskside incident management process and routine installation of IT… more
- TAD PGS, Inc. (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user services ... and documentation. They will also be a Domain facilitator for end user services of the customer and will lead projects, collaborate with other domains and teams, and provide regular and ad hoc customer deliverables. Job Responsibilities: + Translate the… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and our government customer ... + Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill...+ Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This job operates in… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... CAC policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise… more
- Marriott (Bethesda, MD)
- …+ Minimum of 2 years of relevant experience working in a walk up or deskside environment in a professional environment + Minimum 2 years of hands on experience with ... installing, configuring and troubleshooting Office 365, MS Windows 10, MS Teams, SharePoint, OneDrive, printer troubleshooting. Experience with iOS operating system and Apple technologies + Excellent customer service and interpersonal skills **Preferred** : +… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation...of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation,… more
- Koniag Government Services (Chantilly, VA)
- …produce a weekly report. + Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set. + Integrate knowledge ... + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . + Experience supporting web sites hosted on the Cloud **Working Environment &… more
- Indigo IT, LLC (Washington, DC)
- …equipment by identifying, researching, and resolving technical problems + Provide deskside assistance to resolve technology issues + Provide how-to knowledge ... equipment a plus + CompTIA A+ Certification and/or Microsoft Certified Desktop Support Technician desired + This position requires the ability to move, carry, lift,… more