- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Guest Relations Manager position** Our hotels bring people together. We're searching ... for a Guest Relations ...for a Guest Relations Manager capable of ensuring maximum guest satisfaction...with difficult interactions and work under pressure + Managerial experience working in a customer service function + Flexibility… more
- Marriott (Washington, DC)
- **Job Number** 24150700 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Washington DC, 1331 Pennsylvania Avenue NW, Washington, District ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Washington, DC)
- …Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE ... **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring...** * High school diploma or GED; 2 years experience in the guest services, front desk,… more
- Navy Exchange Services (NEX) (Bethesda, MD)
- Title: NAVY LODGE GUEST SERVICE REP SUPERVISOR (FULL TIME) Location: United States-Maryland-Bethesda Job Number: 2400032E Job Summary: Supervises subordinate NEXCOM ... for NNHG front desk operations to include lobby appearance guest service office operations etc. Required to work all...system to enter schedules annotate leave and provide General Manager with daily payroll expense report s . Issues… more
- Monro Muffler/Brake (Rockville, MD)
- …and serves as the manager on duty (MOD) in the absence of the Store Manager , or when demand requires it. The Guest Care Specialist is expected to provide a ... superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the… more
- Bob's Discount Furniture (Fairfax, VA)
- …and procedures + Work daily reports according to Company requirements + Assist Retail Guest Support Manager when needed + Assist with cafe, showroom displays, ... Retail Guest Support Associates Part-Time and Full Time Career...the "Bob's Way" of delivering a world class customer experience , both in person and over the phone. Retail… more
- Marriott (Arlington, VA)
- …Information** Evening Shift **Job Number** 24150124 **Job Category** Rooms & Guest Services Operations **Location** Crystal Gateway Marriott, 1700 Richmond Highway, ... N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins by confirming reservations in computer system, verifying … more
- Live Nation (Bristow, VA)
- …comments, as well as action taken. * Other tasks as assigned by the Guest Services Manager * Refer unresolved customer grievances to designated departments for ... you? Employees have a leading role in the service experience our guests have. The extent to which we...a Lifetime Experiences for our Fans. The Role: The Guest Service member will interact with customers to provide… more
- House of Blues (Bristow, VA)
- …your General Manager , meet with all department heads (eg box office, security, guest service, and venue experience manager ) to design a service framework ... born, artists come to life, and fans get to experience the rush of live music. From our dozens...standards. The Accessibility Coordinator will report to the General Manager , and work alongside the Director, Fan Services &… more
- Marriott (Bethesda, MD)
- …the Company's Safety, Quality and Environmental standards._ **ESSENTIAL DUTIES** + Partners with General Manager to create a guest experience that is unique ... to detail, this leader is a driver of the guest experience at every turn. Working collaboratively...Manager ensures service delivery resonates and truly exceeds guest expectations at every opportunity. + Oversees the process… more
- Marriott (Washington, DC)
- …PROFILE** **Education and Experience ** * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR * ... Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services… more
- Baskin Robbins (Fort Belvoir, VA)
- **ASSISTANT MANAGER ** This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work ... Holder, LLC. Used under license. **Summary** The Assistant Restaurant Manager generally supports the Restaurant Manager in...a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist… more
- Dunkin (Dulles, VA)
- …and benefit programs that can vary among franchisees._ **Summary** The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to ... develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift… more
- Baskin Robbins (Fairfax, VA)
- **Restaurant Manager ** This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work ... of DD IP Holder, LLC. Used under license. **Summary** A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team… more
- Marriott (Washington, DC)
- …assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience ** * Understands the brand's service culture. * Provides ... ** * High school diploma or GED; 4 years experience in the guest services, front desk,...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Washington, DC)
- …assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience ** * Understands the brand's service culture. * Provides ... ** * High school diploma or GED; 4 years experience in the guest services, front desk,...Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). * Verifies that… more
- Marriott (Forest Heights, MD)
- …hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of ... training needed to accomplish goals, then implements plan. **CANDIDATE PROFILE** **Education and Experience ** * High school diploma or GED; 4 years experience in… more
- Dunkin (Dulles, VA)
- …and benefit programs that can vary among franchisees._ **Summary** A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her ... team to deliver great and friendly guest experiences, operational excellence and for helping to build...Math and financial management . Restaurant, retail, or supervisory experience . At least 18 years of age (where… more
- Buffalo Wild Wings (Sterling, VA)
- …and benefit programs that can vary among franchisees. *Summary* A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her ... team to deliver great and friendly guest experiences, operational excellence and for helping to build...English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable)… more
- Hilton (Washington, DC)
- …_source=1 _MTExMDA4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is looking for a Front Office Manager to join their team\!This 384\-suite property is ... this role is $68,000\-$73,000 and is based on applicable and specialized experience and location\. _Health insurance includes Medical, dental, vision coverage, life… more