- Insight Global (Washington, DC)
- …directed against networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, ... Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through… more
- M. C. Dean (Chantilly, VA)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, manufacturers, ... **System Administrator 2 - Chantilly, VA** ID **10511** Location **Chantilly,...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- M. C. Dean (Vienna, VA)
- …or + Bachelor's Degree and 2 + Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination of Phone and Desktop ... ** Help Desk System Specialist 2 - Tysons, VA** ID **11042** Location **Tysons, VA**...Support is required. + Must be able to obtain vendor… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2 ** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2 ** to join our team in Washington, ... DC. As a manager of Tier 2 services will provide second level escalation ...but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Department of Justice. The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, ... US Citizenship Our client is looking for a Deskside Support Technician to support the Enterprise Standard...where a ticket has been dispatched from the Service Desk or identified by the on-site user base *… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5045/ help - desk - support - 2 ... GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support ...of current technological issues and advancements. **Qualifications** Associate's with 2 - 5 years (or commensurate experience) Required Skills… more
- ICF (Reston, VA)
- …division is a rapidly growing, entrepreneurial, technology driven department, seeking a motivated Help Desk /Business Analyst to support upcoming needs with ... Desk Analyst is responsible for providing frontline technical support to end users, ensuring timely diagnosis, triage and...2 + years' experience working with or as a service/ help desk engineer or tech operations professional… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/4786/ help - desk - support -coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS **Responsibilities** + Responsible for investigating and… more
- RTX Corporation (Sterling, VA)
- …our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, VA area. ... scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2 -3 level support * Establish and maintain an updated list of KBAs (Knowledge Based… more
- Nightwing (Sterling, VA)
- …our cybersecurity, intelligence, and services offerings._** Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Herndon, VA ... scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2 -3 level support * Establish and maintain an updated list of KBAs (Knowledge Based… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...Service Desk Technician / Help Desk Analyst to provide world-class IT support … more
- ManTech (Falls Church, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team in **Falls Church, ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...skilled Senior Help Desk Specialist to join us in our Lansdowne, VA...support level. + Primarily be responsible for level 2 (advanced) support issues, but may also… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our...iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...(435) Representatives and over fifty (50) committee, leadership, and support offices. There are approximately ten thousand (10,000) staffers… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone,...include, but are not limited to: + Deliver Tier-1 Support for in office/remote employees + Primary function is… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, ... to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support...regional and large banks that together employ more than 2 million women and men and help … more