- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Service Desk Manager ** with GDIT. A ... part in improving how agencies operate. At GDIT, people are our differentiator. As an ** IT Service Desk Manager ** , you will help ensure today is safe… more
- General Dynamics Information Technology (Bethesda, MD)
- …Management **Experience:** 5 + years of related experience **Job Description:** **TIER II HELP DESK MANAGER ** Seize your opportunity to make a personal impact as ... a Tier II Help Desk Manager supporting the National Institute for...and Agile methodologies. + Working knowledge and experience with IT service management systems such as ServiceNow.… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team...Jira and Confluence systems (or similar) + Knowledge of IT service management (ITSM) frameworks and best… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely and in… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** Seize your opportunity to make a personal impact as the **Help Desk Systems Administration Manager ** supporting IT support services critical ... At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US...WILL MAKE AN IMPACT** + Providing ServiceNow leadership in IT Service Management; technical integration and ServiceNow… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in...+ Aid with the relocation and implementation of user IT equipment. + Aid with relocation for workstation cabling… more
- GovCIO (Washington, DC)
- …Manager . The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience +… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager , Team 3 Lead to support Tier 0/1 ... Service Desk for our Digital and AI Team as we...initiative to lead the design and operate integrated Enterprise IT solutions that deliver AI-enabled capabilities and enable data-driven… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …Systems, Inc. (TriTech) is seeking a 'Program Manager , to run a Scientific Service Desk for a federal government agency. The candidate will be responsible ... standard. Specific Skills: This candidate shall provide a knowledgeable, customer-focused IT staff that will be responsible for day-to-day interactions with NIH… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology ( IT ) ... Modernization** program and support the full range of Enterprise IT services to ARL's research mission. **This position is...staff, requires an innovative approach in the delivery of IT services in fulfilling the organization's mission. ARL is… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... actively seeking a capable and motivated Service Desk Analyst to join our IT team....of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher… more
- Cayuse Holdings (Washington, DC)
- **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE TYPE:** Part-Time Hourly Non-Exempt - Potential to turn into a Full-Time ... profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- NuAxis Innovations (Vienna, VA)
- …position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as the single point of ... or associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding of Active… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- SAIC (Washington, DC)
- …were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system. + Escalation ... desk side engineers. + Must be able to manager a team of technicians including workload and performance....with a minimum of 4 years of experience providing desk side support, acting as IT Support… more
- SAIC (Washington, DC)
- …were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system + Must be ... with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Help Desk and Asset Lead (Business Analyst III) Print...control and security. Under the general supervision of the IT Program Manager , serves as the Agency ... (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4762587) Apply Help Desk and Asset Lead (Business Analyst III) Salary $85,318.48 - $142,197.95… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist** to be part of a dynamic...and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide software… more