- V2X (Springfield, VA)
- …most complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret ... - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) Technical Support Specialist (411); Intermediate Level for SECNAV M-5239.2 compliance. (See… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Specialist - Cleared ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- CACI International (Reston, VA)
- Help Desk Specialist - Senior Job Category:...all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) ... * * **The Opportunity:** CACI is seeking a Help Desk Specialist , Senior , based in...day):** + Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP… more
- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for ... a highly skilled Senior Help Desk Specialist to...timely and proper fashion and in accordance with stated service level agreements (SLA's). + Perform diagnostic testing and… more
- Stratus Solutions (Washington, DC)
- …with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate information in an ... work environment You have previous experience providing exceptional customer service as the initial point of contact for users...Must have experience working in and knowledge of customer service and customer support principles and methods. * Must… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service - specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical...for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost… more
- The MITRE Corporation (Mclean, VA)
- …you want to make, then choose MITRE-and make a difference with us. The MITRE Service Desk is seeking a talented Executive/VIP Support Technologist to join our ... Service Desk team. The role is a...a demanding, high-visibility frontline concierge position supporting our most senior executives and VIPs by offering both in-person and… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. ... + Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. +… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company **,** is seeking a ServiceNow Support Specialist Senior -Level IT Subject Matter Specialist with a Secret ... Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with… more
- VHC Health (Arlington, VA)
- …supervision and general guidance from the Manager, IT Service Center. The Senior Technical Support Specialist is expected to work well in a team-oriented ... Senior Technical Support Specialist Job Description...Center - Arlington user community. Responsible for daily help desk and field service operations ensuring on-going… more
- SAIC (Washington, DC)
- **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 10 ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist… more
- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to ...service requests for desktop support. + Respond to service requests, enter them into the ticketing system, and… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...mission critical team in support of a DoD joint service organization at the highest levels of the federal… more
- CoStar Realty Information, Inc. (Washington, DC)
- …+ Perform O365/SharePoint and Atlassian support and provide guidance and mentorship to Service Desk team. **Basic Qualifications** + Bachelor's degree from an ... Collaboration Technology Support Specialist Job Description **Collaboration Technology Support Specialist...days onsite and 2 days remote. **Responsibilities** + Assist Senior M365 and Atlassian resources by providing Tier 1/2… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance your skills and build your career in a ... Warfighter's hands. Under general supervision, the **Intermediate Information Security Specialist ** uses current information security technology disciplines and practices… more
- Eagle Security Group (Arlington, VA)
- …role that entails regular interaction with the client's employees and their senior leadership. DUTIES & RESPONSIBILITIES: Physical Security, Access Control & Badging ... professional posture. + Maintain a presence at the Security Desk and monitor cameras/radios for unusual activity. + Verify...forth by Eagle and the client. Communication & Customer Service + Provide accurate and concise information at all… more
- General Dynamics Information Technology (Fairfax, VA)
- …**Job Family:** Software Development **Skills:** IT Implementation,IT Service Desk ,ServiceNow Platform,Software Development,Workflow Management **Experience:** ... 5 + years of related experience **Job Description:** **ServiceNow Senior Developer** **Position Overview** : The ServiceNow senior developer will play a critical… more
- Leidos (Reston, VA)
- …network hosts, data, voice, and key mission systems. **Primary Responsibilities** + Using Service Desk tickets and NSOC monitoring tools including ServiceNow IT ... **Description** Leidos currently has an opening for a **Top** **Secret cleared Senior Network and Security Operations Center (NSOC) Systems Engineer** to support the… more
- Leidos (Rockville, MD)
- …hands-on System Admin to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on client-site in Rockville, ... demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical...Public Trust Clearance. + Ability to potentially interact with senior staff in the agency and scientific community. +… more
- V2X (Springfield, VA)
- …Meeting Server, Instant Messaging & Presence, IP phones, and endpoints Service Desk /Tier 1 experience across a geographically-dispersed IT Enterprise. ... presentations, briefing CIO governance boards, and reporting statuses/updates to senior CIO leadership. Qualifications + MINIMUM QUALIFICATIONS: + Shall have… more