- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to ... work onsite , as required. The selected individual will be responsible...user issues and requests. The selected individual will: + Lead and supervise the Help Desk team,… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA +… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... including the ticketing system and operational support and troubleshooting onsite or remotely as required by Tier I, Tier...compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical Support,Troubleshooting ... understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. **Job Responsibilities:**… more
- Gemini 3 Group (Arlington, VA)
- …compilation reconciliation, and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, ... Lead Financial Management Analyst - Arlington VA (Arlington,...review of the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** As the Performance Improvement Project Lead , you will support the Department of the...onsite workspace.** **In this role you will:** + Lead the Performance Improvement contract team and serve as… more
- Leidos (Washington, DC)
- … Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...+ Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at… more
- Shuvel Digital (Alexandria, VA)
- …affected clients of release timing and impact and provide communications to the service desk + Implement release in compliance with Change Management ... 4800 Mark Center Drive, Alexandria, VA 22311. Work Schedule: 100% Onsite Clearance: TS/SCI Primary Responsibilities Provide continuous development and continuous… more
- SAIC (Washington, DC)
- …of End User Experience operations. You will supervise the day-to-day activities of Service Desk and Site Support Supervisors, Leads, and Technicians who are ... Responsible for overall performance and management of the PBGC Service Desk and Site Support. + Manage...Support staff including supervisors, team leads, and technicians. + Lead monitoring and achievement of Service Center… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... this position is for you!As the Business Transformation (BT) Lead /Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma...region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;… more
- H&R Block (Silver Spring, MD)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- The MITRE Corporation (Mclean, VA)
- …a seamless experience for in person and virtual meetings. + Oversee the enterprise service desk operations to provide end user support for our employees with ... The role requires leadership skills to transform and modernize service delivery within IT through agile execution. T he...management, and critical facilitation for overall IT success. + Lead a team of over 150 highly skilled IT… more
- General Dynamics Information Technology (Arlington, VA)
- …and communications networks as part of Network Team. + Work with Tier I/II Service Desk Technicians and cable's team to resolve customer impacting network ... is seeking a** **Network Engineer to join** **our Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM...allowed and will require the employee to report full-time onsite .** **HOW OUR NETWORK ENGINEER WILL MAKE AN IMPACT:**… more
- Epsilon, Inc (Manassas, VA)
- …and 401(k) with immediate contribution. **Where you'll work:** You will be working onsite in Manassas, VA. **An average day:** As Network Systems Architect | Epsilon ... Solutions Architect, you will lead and oversee the life cycle for planning, building,...flow diagrams, SOPs for each classified network and major service . + Monitor systems to ensure they meet both… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;...of complicated tasks. + Report directly to a project lead or manager. + Utilize a wide degree of… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a hybrid position and will require you to be ' onsite ' some days and allow for remote work on...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more
- Marriott (Gaithersburg, MD)
- …the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as ... up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the… more