- Amazon (Arlington, VA)
- Description We are seeking a strategic, forward-thinking, and customer -obsessed Senior Program Manager to drive the development and execution of ... Training Delivery group within the Customer Obsession Learning team. The Senior Program Manager , Customer Obsession Learning is a high-impact role… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... website. The position will also lead a team of customer experience program and project managers in...by multiple sites, with a proven track record of customer satisfaction successes - Experience in a senior… more
- Rocket Software (Washington, DC)
- …company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for ... organizational strategy to deliver tangible benefits and value. The Senior Program Manager will manage...strong interpersonal skills to work cross-functionally with a diverse customer base and across geographies + Committed to Rocket's… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Amazon (Arlington, VA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... Description Are you someone who cares about customer experience and wants to be involved in...will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)… more
- Amazon (Arlington, VA)
- …AFX (AWS Field Experience) team with in SMGS, is looking for a passionate, innovative, committed Sr . Technical Program Manager (TPM). As a Sr . Technical ... * Secure data and contextualized insights supporting the entire customer journey * Machine learning and generative AI (GenAI)...alike to take high degree of ownership for their program vision and execution of ideas. You will be… more
- Amazon (Herndon, VA)
- …solutions for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security ... communicate with customers in order to ensure an exceptional customer experience. This role is an opportunity to support... management supporting technical programs. You will successfully represent program status to AWS senior leadership. Your… more
- Intrepid Solutions and Services (Washington, DC)
- …that operates 100% onsite unless otherwise indicated by, and at the discretion of, the Program Manager and customer . Work will occur between the operating ... clients. Our headquarters is in Ashburn, Virginia. **Responsibilities** The Program Manager (PM) is responsible for organizing...the mission and goals of both Intrepid/CIS and its Customer . The PM will be able to manage a… more
- L3Harris (Dulles, VA)
- …allocating resources or changing contractual specifications with oversight from senior program manager * Fully understand customer mission gaps, ... from proposal to contract award with oversight from a senior program manager . A background...RFPs, or Requests for a ROM * Participate in program review sessions with customer to discuss… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description Amazon Fresh Stores team is seeking a customer -obsessed Sr . Program Manager with proven program management experience and a strong track ... thinking to innovate on behalf of our customers. The Sr Program Manager is passionate...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Knowledge of Excel… more
- Amazon (Arlington, VA)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, to ... to having them assembled or installed, this business involves the highest Customer expectations and operational complexity. We move quickly to bring about positive… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in one of five major categories: (1) A designated Sr . Customer Success Manager , (2)… more
- L3Harris (Chantilly, VA)
- Job Title: Senior Specialist, Software Project Engineer Job Code: 13019...within the program guidelines set by the Program Manager and customer . + ... Project Engineer will be responsible for leading a project team to meet customer requirements within allocated cost and schedule commitments in our growing space… more
- Mathematica (Washington, DC)
- Position Description: Mathematica is searching for a Client Experience (CX) Senior Analyst/ Sr . Manager ! The Client Experience Senior Analyst/ Sr . ... programs and data collection initiatives. We're looking for a Customer Experience Analysts who has a passion for ...CX roadmap, advance CX maturity, and manage the CX program with a continuous improvement mindset * Monitor key… more
- Amazon (Arlington, VA)
- …business owners succeed as sellers in Amazon's store. We need a Program Manager who is able to apply their customer obsession towards financial products that ... enabling their success as sellers. We are seeking a program manager who is a high-judgment, business...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member...senior decision makers across the company and our customer and vendor ecosystems will add to your success… more