- The George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... Sciences at George Washington University is recruiting a Research Program Associate to support a federally-funded research grant portfolio, in the lab of Dr. Robert… more
- The George Washington University (Washington, DC)
- …Sciences (SMHS) Family Research and Labs Sub-Family Laboratory Research Stream Service and Support Level Level 2 Full-Time/Part-Time: Hours Per Week: 40 hours ... highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical… more
- The George Washington University (Washington, DC)
- …highly ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... with the timeline and objectives of ongoing research projects. Support faculty and staff in the research group, as...Qualifications: Qualified candidates will hold a master's degree and 3 years of direct experience in a related discipline.… more
- SAP (Herndon, VA)
- …addition to handling standard incident response tasks, you'll provide advanced technical expertise and support Tier 2 / 3 actions, acting as an escalation ... appropriate response actions. + Provide Tier 2 / Tier 3 support by offering advanced technical assistance and guidance to SOC analysts during… more
- General Dynamics Information Technology (Fairfax, VA)
- …Development **Experience:** 3 + years of related experience **Job Description:** ** Tier 2 Support Specialist** The team supporting the Administrative ... As part of the production support team ( Tier 2 and Tier 3 ), the Support Specialist will execute the following responsibilities: + Work… more
- Chenega Corporation (Fort Belvoir, VA)
- …authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope of the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …end users. + Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of IT SM tickets (eg mean time ... all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and...labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system.… more
- CACI International (Arlington, VA)
- …a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and engineers and change control ... services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support . Candidates will be responsible for meeting contractual… more
- Acclaim Technical Services (Herndon, VA)
- …O&M activities required within the scope of effort, provide Tier 1, 2 , and 3 support to developers and customers, including on call oversight of all ... code repository and collaboration tools + Experience deploying Tier 1, 2 , and 3 level customer support . + Experience supporting and maintaining system… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to ... diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem.... to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- General Dynamics Information Technology (Rosslyn, VA)
- …timely and effective customer service. + Oversees Tier 2 and Tier 3 support for the START software application, managing a team of technical business ... **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support ,ServiceNow IT Service Management **Experience:** 5 + years of related… more
- ManTech (Washington, DC)
- …to join our team in Washington, DC. As a manager of Tier 2 services will provide second level escalation support to Organize schedules, performance ... are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible...diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem.… more
- General Dynamics Information Technology (Springfield, VA)
- …and forensic artifact handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 3 services will be under the direct control ... Required:** Yes **Job Description:** Candidate will provide Expert CSOC Tier 3 services, which is 24x7x365 coordination,...Conduct Quality Control reviews of a percentage closed CSOC Tier 2 tickets each week to ensure… more
- ManTech (Washington, DC)
- …will be based out of Washington, DC. As a manager of Tier 3 services will provide third level escalation support to Organize schedules, performance ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3 ** to join our team. This...monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting… more
- BAE Systems (Washington, DC)
- …Scan and Remediation + Basic network administration + Tier 2 & Tier 3 Ticket Support + Software Evaluations **Who You Are:** + You are eager to ... We are searching for an onsite System Administrator to support the IT Operations Team to support ...with badge access to the customer s facility, and 2 ) a network account in good standing on the… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join our team ... Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and...technical guidance and knowledge base articles / content to Tier 1 and Tier 2 … more
- MindPoint Group (Washington, DC)
- Tier 3 Incident Response Analyst - Clearance... 1 responsibilities/duties and how the duties feed into Tier 2 . The ability to take lead on ... is seeking a forward-thinking and self-motivated Incident Response Analyst Tier 3 . This exciting role requires an...a quick turnaround and provide the appropriate attention and support to overcome technical obstacles. **What you get to… more
- BAE Systems (Sterling, VA)
- …Oversee the contract execution by interacting directly with our team members providing Tier 2 and 3 support to a globally dispersed customer base. + ... & Security (I&S) Sector where we provide Information Technology support to those who protect us. We are looking...education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life,… more
- CACI International (Reston, VA)
- Network Operations- Tier 2 - NETOPS Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... needed on an ongoing basis. The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...make a difference. **More about this role:** As a Tier 2 Network Administrator supporting NEST, you'll… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... of Travel: * * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...teammate on our NOC, you'll be challenged with hard support problems where you will coordinate with other NOC… more